Digital Platforms

The reduction is due in part to new technologies and better investigations, according to NICB research.

Options provide personalized healthcare experience; plans include free access to mobile apps, resources and tools designed help participants to make informed decisions.

A new Ernst & Young study reveals that insurers may be able to combat turnover with more frequent and relevant communications.

Enterprises are looking to hire, especially in cloud and mobile computing, according to IT consulting firm Janco Associates.

Modest premium increases of 1 percent to 4 percent reflect overall market stability and low catastrophic losses.

Cloud-based infrastructures are especially appealing to smaller, growth-minded carriers, according to Infinity Research report.

A new analysis from Aon Hewitt, the National Business Group on Health and The Futures Company sheds light on perspectives, behaviors and attitudes toward health and wellness.

The platform, unveiled through MetLife’s Sino US MetLife Insurance Company Limited division, lets customers compare products, get quotes, purchase and more from any mobile or desktop device.

Life insurance and annuity Web sites fall short in offering customers opportunities on their Web sites.

Digitally committed carriers expect twice as much premium growth as their more cautious peers, according to Accenture.

MetLife Chief Executive Officer Steven Kandarian has lobbied to avoid the extra oversight and called regulatory uncertainty the primary challenge to meeting profit targets.

Judge Gary R. Brown, who discussed the discrepancy between reports for the home in a Nov. 7 ruling, said he feared the practice was “widespread” and ordered that all reports be disclosed to policyholders.

Significant challenges stand between current lead-referral business models and potential role as value-added deal closers, according to Celent report.

Technology research and advisory firm TechNavio estimates the current global Insurance BPO market at more than $4.6 billion.

Pre-retirees are concerned about expenses spinning out of control; many fear they can never retire, according to survey by Nationwide.

INN celebrated its Women in Insurance Leadership award winners at a celebration in Chicago on October 20 and 21.

The lion’s share of big data spending currently is going to hardware and professional services, but over time, software vendors will capture a proportionally larger piece.

The accusation came in a case before a federal magistrate judge in Central Islip, New York, who said earlier the practice “may be widespread.”

Smartphone applications and devices that record trip and vehicle data are set to infiltrate auto insurance at a rapid pace, bolstered by discounts of as much as 30 percent.

Consumer operated and oriented plans have given some commercial carriers a run for their money in parts of the HIX marketplace, but are running into some of the same systemic obstacles that have dogged for-profit plans.

The latest version of ISCS’ SurePower Innovation includes a new web service portal, updated payment capabilities, a multi-state policy capability, usability features, and more.

New Celent report looks at how new data sources might change processes and the 'post-issue underwriting' approach.

Product includes functionality for CRM, policy and claims admin, document management, reporting, audit, workflow, quoting, accounting, reinsurance, client management, billing, rating and underwriting services.

Judge Thomas Wheeler, the 66-year-old ex-government contract lawyer, often has decided against the U.S., while ruling for Greenberg and his Starr International Co., once AIG’s biggest shareholder.

Pennsylvania Lumbermens Mutual Insurance Company and Indiana Lumbermens Mutual Insurance Company have consolidated systems to streamline processes, improve service and ensure compliance.

The new offering is designed to provide a better client experience and more accurate rating class estimates.

From 2009 to 2013, these states have seen the most cooking-related insurance claims during the holiday week. Texas, which led this list in previous years, has reported no Thanksgiving cooking-related fires since 2012.

By denying or underpaying claims, Wright mitigated its risk of facing a government audit and financial penalties for overpayment, according to the complaint.

The upward trend in smartphone use while driving may be largely due to the fact that more drivers own smart phones, but there’s also variation in the activities distracting drivers.

Joseph Murphy will take the reins of the malpractice insurers’ underwriting and risk management operations.

The changes, which also include requirements for insurers on the transparency of their rate increases, are open to public comment.

The health department acknowledged Nov. 20 that it had double-counted about 393,000 people in dental plans when it announced that 7.3 million Americans were enrolled in August.

A Forrester Research survey found that cost savings is no longer the primary driver for leveraging cloud services.

Previous initiatives have studied social media causal monitoring, learning and revenue optimization, equipment failure prediction, and fraud detection and prevention.

Republican leaders in Congress said the executive action was beyond the president’s power, and some state officials have threatened to sue.

Return, risk and regulatory pressures require radical re-thinking of portfolio management operations, according to a report from Celent.

The insurance software is helping Prestige lower costs associated with claim adjudicating services for automobile extended warranty products.

plan participants expect the same level of transactional capability from their mobile devices that they experience in retail and other mobile friendly industries, Novarica finds.

The accurate number with full health-care plans is 6.7 million as of Oct. 15, says a spokesman for the U.S. Department of Health and Human Services.

Tips for consumers and businesses include reviewing credit reports, keeping purchased items out of sight in vehicles, and deploying a risk management plan.

The cross-industry alliance will provide a platform for insurers, financial services companies and others to share resources, information and intelligence to fight fraud.

Delivering superior customer service is also important, according to a Towers Watson survey of chief claims officers.

Benefitfocus software helps 1500-plus employees to choose from available plans.

Insurer and technology provider to partner on initiatives to improve customer service, increase operational efficiency and maximize compliance.

The sudden expansion of connected things will boost the economic impact of the IoT as consumers, businesses, city authorities, hospitals and many other entities find new ways in which to exploit the technology.

Budgets for IT operational spending in the coming year will look better than the previous four years, but only by a bit, according to a new Computer Economics study.

The new platform is based on Backbase’s customer experience platform designed to help insurers deliver customer-centric, digital services.

Big data helps leaders measure and understand more about their business and directly translate it into improved decision making and performance.

Integration of four subsidiaries helps company de-risk its variable annuity business.

Pricing discipline, competitive pressures and loss cost inflation vary significantly across markets.

The nominees, selected by a panel of insurance IT executives, will be announced at the 2015 Novarica Council Meeting in April.

Chief Executive Officer Greg Case has been returning capital to shareholders at a record pace as revenue climbs.