Digital Platforms

The hallmark of a resilient organization is in its acknowledgment of the problems in risk prediction, especially of “black swan” events, says Joe Plumeri.

Patents obtained for advances in insurance underwriting management system and agent portal.

The Independent Insurance Agents & Brokers of America's Big “I” Professional Liability Program and Swiss Re Corporate Solutions have launched a risk management website, E&O Happens.

New study names State Farm and USAA the top mobile presences based on user preference, capability and usability.

With all the tools and technologies at our disposal, isn’t it just good sense to hold clients’ contractually accountable for known risk management prevention efforts?

Customer satisfaction holds steady despite increase in amount of time needed to repair vehicles, J.D. Power study finds.

Nationwide SVP, CIO speaks to the strategies, challenges and successes behind the project that earned his company the Model Insurer of the Year victory.

Google’s Glen Reardon deconstructs the traditional three-step marketing model to find that mobility is a growing, disruptive force that cannot be ignored.

Force-placed auto insurance and post-foreclosure insurance among the subjects of New York's Department of Financial Services probe.

Arbitration Forums, Inc. processed nearly 520,000 claims disputes valued at more than $2.4 billion in 2011. More than 85 percent of inter-company arbitration disputes involve auto collisions.

P&C insurer looks to incorporate more technology into its business processes in response to increasing mobile demands.

Along with tackling projects that improve and innovate, insurers need to implement the technologies that enhance business models and make risk-averse execs uncomfortable.

Panel of technology executives discusses the merits of operational, strategic and disruptive tactics.

Not all analytics systems are a great fit for cloud computing, though there are a handful of promising deployments surrounding big data, customization and innovative applications, according to a new report from MWD Advisors.

Online auto quote tools are becoming increasingly robust, a new report evaluating offerings from Allstate, GEICO and The Hartford, finds.

Amid the ingoing stream of dire economic news it is easy to forget the threat that terrorism poses to the U.S. economy and by extension, the insurance industry.

Milliman Launches Risk Institute

Nationwide Earns Model Insurer of the Year Honors

Closing the day at $17.12 a share, property/casualty vendor’s CEO Marcus Ryu tells INN what’s next.

Widespread droughts, flooding along the Mississippi River and deep freezes across the South combined to catalyze a record year for crop insurance claims.

Guidewire Software Inc. today announced it plans to raise $115 million in its initial public offering of 8.85 million shares of its common stock at a price to the public of $13.00 per share.

U.S. Households Investigating But Not Buying Life Insurance?

Policy Studies Inc. (PSI) has a new business process outsourcing (BPO) service to help address the requirements—and deadlines—for implementing health insurance exchanges and marketplaces, the company reports.

The soft market has persisted for so long it would be easy to see firming rates as a cure all for the industry’s economic woes. But, new report from KBW expects loss cost trends to negate any growth in premiums.

U.S. employees’ confidence in their ability to retire comfortably continued to rebound from post-recession lows last year, notes a new report issued by Towers Watson. But among the Generation X set, concerns still linger.

Life insurer moves to increase productivity through CRM, forms technology upgrades.

A two-year prediction of property/casualty insurers’ financials reveals marginal improvement.

To model for natural disasters, insurance companies rely on modeling expertise from firms such AIR Worldwide, RMS and EQECAT. New report from AIR Worldwide casts critical eye on predictive models.

Forbes.com Lists the 9 Safest 2012 Vehicles

State Farm has made its Driver Feedback mobile app available on Android devices. This free app is designed to turn a person’s cell phone into a pocket-sized driving coach when placed in the car.

Insurance software provider joins Expedia, Netflix and RiskMetrics in receiving investment support from technology venture capital firm.

4 Insurers Make Fortune’s 100 Best Companies to Work For

The property/casualty industry is undergoing a radical shift in its ability to leverage its risk management efforts, thanks in large part to technology, according to a new report.

Who's Buying What: Carrier turns to NetReveal, an insurance claims fraud prevention service from BAE Systems, to standardize its processing, workflow and reporting of potential claims fraud across the company's global business units.

On both the federal and international levels, 2012 will be a profoundly important year in the realm of insurance regulation, especially the Dodd-Frank Act.

Billing System Activity Remains High for P&C Insurers

Two of the world’s largest reinsurers, Swiss Re and Willis Re, announced new CEOs.

Saddled with economic challenges and moribund rates, insurers need to innovate in order to grow, according to new Deloitte report.

Carriers need to become “customer-centric,” embracing a variety of insurance products and technologies to support the customer experience.

Internal app enables mobile quoting and sales for iPad users, with Android compatibility yet to come

Converged Infrastructure to increase business agility, improve service delivery through scalability, availability and energy efficiency.

AGCS, the global corporate and specialty insurer in the Allianz Group, conducted the survey during the second half of 2011 to identify the risks respondents expected to have the greatest impact on their livelihoods.

Continued economic growth, an expanding middle class and heightened demand for health insurance are resulting in foreign insurers and reinsurers seeking to establish a greater presence in India..

Study: IT Workers to See 2.8% Pay Increase

Persistent economic, social and environmental risks are conflating to menace insurers.

Claims severity is also on the rise, but trend between profit and non-profit types of organizations is narrowing.

New report examines how insurers can steel themselves for coming changes in the healthcare market.

New report examines how insurers can steel themselves for coming changes in the healthcare market.

In a new report, Aite Group offers a look at who is and isn’t buying life insurance, and for what reasons.

Craig Weber will take the helm as CEO of research and advisory services firm Celent, a division of Oliver Wyman Inc.

Insurance CIOs view many of their contributions to the organizations they serve as one of supporting new strategic initiatives, while the most important factor in CIOs’ ability to deliver on this value proposition is their relationship with business leaders. Such are the results of a new report, “Creating Enterprise Value as CIO,” issued today by New York-based research and consulting firm Novarica. The report targeted 111 members of its more than 300-member Novarica Insurance Technology Research Council, a moderated membership group of senior insurance IT executives from both the property/casualty and life/annuity sectors.

What would it look like for an insurer to do everything right with today’s technology?