Distribution

Customer-centricity matters more than any other strategic imperative, based on a Forrester global survey of more than 250 insurance business decision-makers.

The life insurer begins its multi-phase tech infrastructure revamp project with Sapiens ALIS.

Insurer recoups group renewals build out of Xpertdoc in two months while also automating individual plan changes.

Warren started in March in a role left open after technology chief Fredrik Nylander left in June

Savings from the replacement of legacy systems are being redirected to fund digital initiatives, Gartner finds.

The U.S. insurer expands its relationship with Guidewire following a core systems selection last year.

As vendors have matured their products and implementations in recent years, they are looking for ways to better meet the needs of smaller insurers.

The site will launch this month in Pennsylvania with more states to be added in the coming months.

The insurer expects ISCS' software to improve communication between agents and underwriters.

Carriers aim to expedite the underwriting process with new admin systems that rate, price and organize unstructured data quickly.