Insurance

An app can't just be an extension of prior work on the desktop or Web.

A recent Novarica report shows external threats, such as network technology vulnerabilities and mobile device issues, are driving insurers to increase IT security spending.

Research shows that P&C and life insurers are moving along in their quests for modern policy administration systems. But, with more activity comes more misconceptions.

What began in the '90s as carrier self-service applications now are migrating to mobile devices, but with expanded capabilities, such as instant messaging, image capture, and more.

Outsourcing is an important tool for CIOs, but having access to a hammer doesn't make everything else a nail.

By casting a wide net and recruiting candidates based on skill rather than experience, Allstate's SVP of quantitative research and analytics Eric Huls, and many other insurers, are putting in the extra work to fill a shortage of predictive modeling talent.

Change management is crucial to the success of large projects, but success usually comes down to soft skills and users' buy in.

15 minutes with Direct Global Insurance, which is piloting self-service kiosks that can quote and bind auto policies in about five minutes.

The practice focuses on the development and delivery of cyber reinsurance solutions to address cyber security risks.

Amica Mutual, Erie and Nationwide ranked highest in homeowner claims satisfaction, according to J.D. Power.

Eighth annual awards program uncovers the best of the best in insurance innovation among both technology users and providers.

Software helps the insurer monitor and archive its activity in social media, while enabling the company to plan and publish content to multiple social platforms simultaneously, track consumer engagement and participate in meaningful two-way dialogue.

In 2013, there were more large deals and the average P&C deal size doubled, Deloitte says. However, global insurance M&A activity fell 60 percent in aggregate deal value.

Across the industry, substantial differences exist in claims management processes, and many insurers could realize significant benefits by applying new techniques and technologies.

With the opportunities of varied distribution channels, insurers are starting to be much more granular in their view of the customers.

Insurer’s new liability division to implement policy admin system; expects to expand rollout across enterprise.

EHealth’s CEO says the percentage of customers between the ages of 18 and 34 was well above the 25 percent rate cited by the Obama administration for young adult enrollments on the state and federal-run exchanges.

Compared to other nations, the U.S. P&C market is the “most improved,” according to the Capgemini “World Insurance Report.”

Latest version includes automated medical bill review and workflow solution for first- and third-party liability adjusters.

Over the past year, MetLife has made advancements in using data to find IT talent and create a 360-degree view of its customers.