Insurance

Paper checks can delay the claims payment process for policyholders, but many companies are still hesitant to move to a digital payment system.

In 2023, the average premium jumped about 20% on average, according to the Insurance Information Institute.

How can we make document validation immediate to reduce customer dropoff? Enter AI.

The three largest deals had an average round amount of more than $150 million.

In 2017, the three founders of Send–Andy Moss, Ben Huckel, and Matt McGrillis–had a vision to reshape and enhance the underwriting processes of commercial insurers.

A study by the D.C. The Department of Insurance, Securities and Banking reveals an average premium gap of $326 between Black and white drivers.

The agency cited the closeness of the entities to Florida's government.

As Donald Trump prepares for his second term, campaign promises to preserve Social Security and Medicare go up against rising healthcare costs.

Despite the buzz over AI's positive impact on claims, carriers may need to ramp up their anti-fraud efforts.

Progressive launches Accident Response, Crum & Forster introduce new insurance for CISOs and Tokio Marine Group partners with Resilient Cities Network, plus more insurtech news.

AI expert told the association of state insurance regulators that collecting information on cyber attacks could give hackers clues.

A new study from CCC examines key factors affecting customer satisfaction.

Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.

California authorities issued their latest moratorium against non-renewal of residential property insurance after wildfires in Ventura County. It's the eighth this year and 34th since 2019. The state's insurance commissioner authored a law while a state senator to make these moratoriums automatic after a state of emergency.

The most expensive injury in food service is a fracture, with an average cost per claim of $22,837.

Healthcare benefit costs will increase by 5.8% per employee, but that doesn't mean companies are powerless to do better by their workers.

Digital technologies are changing the role of insurance agents as they transition from being product-centric to customer-centric.

Manulife Financial Corp. said Chief Executive Officer Roy Gori will retire in May and be succeeded by Phil Witherington, head of the company's Asia business.

October's roundup of top issues in the insurance industry discuss the potential uses for generative artificial intelligence within the industry, problems insurers might face in California and more.

MassMutual's CFO transition and Aflac hires SVP, plus more career moves.