InsurTech

Insurtech News, Strategy & Innovation

Digital Insurance's Insurtech coverage examines digital innovation, startups, and technology modernization. Explore how they are reshaping insurance distribution, products, underwriting, claims, and carrier economics. Read the latest news and insights tailored for insurance professionals and tech leaders.

The Insurtech landscape continues to evolve as companies integrate digital capabilities while startups refine go-to-market strategies amid shifting investment patterns. AI's growing role in Insurance Technology is prompting practitioners to reassess risk, go-to-market economics, and client engagement frameworks.

Artificial Intelligence

Where AI could hurt insurers more than it helps

As the insurance industry races to make the best use of AI, some areas of caution are emerging.

By Daniel Wolfe
Editor-in-chief, Digital Insurance

July 24
Artificial Intelligence

Why AI spend is increasing but full integration lags: Federato

Only 23% of insurers report AI being fully integrated into systems, according to the 2026 State of P&C Insurance Technology report from Federato.

By Kaitlyn Mattson
Managing Editor

July 23
Artificial Intelligence

How insurers are using AI to combat customer churn

As more policyholders shop around, insurers are applying AI in many ways to entice them to stay, executives from LexisNexis, Gallagher and Chubb say.

By Michael Shashoua
Senior Editor

July 23
InsureThink Launching an insurtech? How to build a tech stack that scales

A successful insurtech venture requires a strong combination of innovation, insurance expertise, regulatory understanding and scalable technology, writes Abhishek Peter, manager of digital marketing at FECUND Software Services.

July 22

Abhishek Peter

FECUND Software Services.
InsureThink Why a human-in-the-loop can't fix a broken process

Insurance companies are unknowingly turning away customers when technology fails both the applicant and the human handling customer service, writes Michael Podgortsev, director of data and AI strategy, speaks from personal experience: A hum

July 22

Michael Podgortsev
Regulation and compliance

How to use AI in insurance, and what to avoid: Commr. candidate

Dinah Sykes, running unopposed for insurance commissioner in the state's Democratic primary, discusses the need for guardrails as insurers expand their use of AI.

By Michael Shashoua
Senior Editor

July 22
Artificial Intelligence

How Travelers measures ROI for its in-house LLM

Travelers made a major bet on AI when it committed to developing its own in-house large language model, TravelersLLM. CTO Mojgan Lefebvre discusses how the company determines the technology's success.

By Kaitlyn Mattson
Managing Editor

July 21

Resources

he latest Accounting Today research and discussion:

InsurTech: Key Questions & Analysis

What are the biggest Insurtech trends for 2026?

Industry experts predict that Artificial Intelligence, embedded data models, and digital risk management tools will accelerate transformation across digital insurance. Companies may need to rethink legacy architecture across underwriting, pricing, and claims operations.

What are the key areas to consider if you are launching an insurtech today?

While insurtech startups can promise operational disruption, actual adoption also depends on deep industry understanding, meaningful product differentiation, integration across company platforms and operations, and patient capital aligned with longer sales cycles in insurance markets.

How does startup funding activity influence the insurtech industry?

Recent funding summaries show strong insurtech investment. Dozens of rounds across digital platforms and data-centric ventures look to indicate sustained investment despite normalization post-hype cycle.

Which insurtechs are gaining industry buzz?

Our Meet the Insurtech series showcases emerging ventures that demonstrate innovation in product design, distribution, or embedded technology. Read more to learn how new entrants tackle legacy constraints.

What are the top issues shaping carrier–insurtech partnerships?

Traditional carriers are changing how they evaluate insurtech solutions. They are no longer viewed as as standalone disruptors but as integrated components of digital strategy. This can require aligning with risk, compliance, and scalability criteria.

What operational hurdles do Insurtechs face inside established carriers?

Insurtechs face operational challenges that include integration with legacy systems, regulatory compliance hurdles, data integration, and the need to demonstrate quantifiable ROI remain chief obstacles to broad enterprise adoption.