Special Program Root Tag

The insurer highlighted AI as underlying the many factors that fueled its financial performance for the first half of 2026.

When multiple data sources disagree, AI can be a "tie breaker" to correct discrepancies in property information, according to insurance data experts.

Michael Estep, (president of group insurance) discusses the importance of improving customer experiences, team communication, and making benefits a year-round priority.

Recent chemical incidents in Washington and California highlight the peril of forgoing pollution coverage, writes Dennis Willette, SVP and head of environmental at Westfield Specialty Insurance.

The tasks that fill BPO delivery centers sit squarely inside what agentic AI systems handle today, writes Martin Henley, CEO of mea Platform.

Insurance companies with the greatest advantage will adapt products and experiences locally while reusing capabilities globally.

Experts examine how to adapt to a shifting hurricane forecast, AI's impact on natural resources, and how to improve underwriting and cybersecurity.

Edison is responsible for the first $1 billion of wildfire-related claims, which it pays using its customer-funded self-insurance program.

The rise in infostealer malware and increasingly sophisticated phishing campaigns is compounding the problem for insurers.

Insurance has been an underperforming industry that resists tech disruption, according to a McKinsey report. However, insurers are finding the technology enables them to cover more risks, and do so more quickly and readily.

Insurance companies are sharing their AI success stories with a focus on specific niches: controlling churn, fielding customer calls, slashing underwriting time and more. But even the biggest proponents of AI know it has limits.

With rising climate peril severity and frequency, insurance risk data providers point to the technology's improved capability for processing visual information.

Nirmitee Shah, general manager of financial and professional services at Scale AI, describes the industry's slow and careful progress with the technology.

The insurance company's AI investments show early success, but underwriters own the final decision, CEO Christopher Swift said on an earnings call.

As more policyholders shop around, insurers are applying AI in many ways to entice them to stay, executives from LexisNexis, Gallagher and Chubb say.

Wealthy areas such as Beverly Hills, Malibu and Bel Air make up an increasingly large portion of the liability exposure — a dynamic that experts fear could bankrupt the program and undermine the private market.

Dinah Sykes, running unopposed for insurance commissioner in the state's Democratic primary, discusses the need for guardrails as insurers expand their use of AI.

Travelers made a major bet on AI when it committed to developing its own in-house large language model, TravelersLLM. CTO Mojgan Lefebvre discusses how the company determines the technology's success.