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Not so long ago, there was plenty of vision but no template for how to interact with technology-enabled consumers, but it's getting better.

The new platform-as-a-service expands the product’s reach into specialty commercial lines, company said; availability in overseas markets expected within the next year.

The vendor response to many insurers' business requirements is often "configuration," which SMA notes as the top tech priority for PAS replacements.

The landscape is littered with applications that were promising when they entered development, but as technologies have become "consumerized," state of the art is an even faster moving target.

Document and workflow management, as well as analytics and integration capabilities, are increasingly important in new, Web-based claims systems, according to a recent Novarica report.

Many insurers already had counter-measures against such competitors in place, in the form of strong web-based offerings and strong agent networks.

Policy designed for packagers and co-packers to cover product recalls, product contamination or manufacturing errors & omissions.

In New York, officials said the exchange had 2.5 million visitors in the first half hour and California reported seeing as many as 10,000 hits a second.

The strategies of insurers like UnitedHealth Group and WellPoint are under the microscope as data from four of the five largest U.S. states is collected by SNL Financial Group.

Biggest benefits from technologies include the use of automation and operational metrics, according to a new survey of chief claims officers by Towers Watson.

Most midsize commercial insurers rank regulatory compliance as a top-three strategic priority for their companies, according to a new survey.

In wake of the confusion among homeowners policyholders after Sandy, Benjamin Lawsky, superintendent of New York’s Department of Financial Services, calls for more simplicity, standardization from insurers.

Cover-All announced the release of the latest version of the Cover-All Business Intelligence Suite. Cover-All says the new product is designed to provide greater ease-of-use with its reporting and analytics tools, while offering social media style features to improve information collaboration and decision-making.

New chairman, chairman-elect, vice chairman; and executive committee member announced by the the Independent Insurance Agents & Brokers of America.

J.D. Power and Associates’ study finds renters underserved and ranks homeowners and renters insurers based on customer satisfaction; American Family top among renters and Amica Mutual among homeowners.

One quarter of survey respondents said they considered switching auto insurance providers in the past year; Esurance had the most customers in that category, USAA the fewest.

BI and data warehouse software designed to enable better business decisions by making more data available.

Acquisition intended to expand Quindell’s outsourcing presence in the United States.

Online platform designed to guide beneficiaries to a variety of resources and expedite the group life claims process.

Insurer seeks to improve its abilities to rollout standard ISO-based lines of business as well as customize specialty lines configuration tools.