Subject Root Tag

The move to new and unfamiliar markets is opening up insurers to risks about which they have virtually no data.

Temkin Group, a customer experience research and consulting firm, asked 10,000 U.S. consumers to rate their customer experiences on a scale of 1-to-7, in terms of being functional, accessible and emotional. Temkin limited the analysis to 246 companies, each of which included responses from 100 or more consumers. USAA was the top-ranked P&C insurer, and TriCare was the top-ranked health plan.

Jacobson Group and ejsSearch together hope to create an international insurance search and staffing firm.

Celent recognizes the technology initiatives of 15 insurers and names XL Group the Model Insurer of the Year.

2014 could be one of the largest open enrollments in history.

Allianz Global Corporate & Specialty CEO Axel Theis sees “significant” growth fueled by Brazil’s expanding infrastructure spending.

Insurer to integrate InsureRight 2.0 analytics solution into underwriting practices.

CNA's data governor Nate Root discusses the principles behind improving data quality for the 116-year-old insurer.

CEO Robert Benmosche says the insurer will put a concerted effort toward re-establishing AIG throughout the world with its life-insurance product.

Weak economic growth, an extended period of low interest rates, weak investment income and rising regulatory demands continue to challenge the industry.

SaaS workers' comp application now in production at two customer sites.

Search for James Bloem's replacement said to include both internal and external options.

New data visualization capabilities designed to increase data quality and reporting.

IBM study finds consumers more likely to buy from agents or intermediaries than websites.

Angelyn Treutel, president, SouthGroup Insurance, is given 60 seconds to outline the increasing importance of agency management.

Experts who have gone through the painful process of migrating, upgrading or replacing a policy administration system share their lessons learned.

A review of losses tied to weather-related catastrophes reveals that climate-change models are but one of a growing number of complexities affecting all stakeholders.

Data quality, like the P&C industry, is all about relationships, says CNA's Nate Root.

AAs SVP of strategic and integrated services within Erie's IT division, Kennedy will oversee the IT project portfolio, enterprise architecture, information security, as well as quality and performance testing.

As the supply of IT talent begins to swell, so does the demand; insurers need to prioritize their hiring based on internal goals.