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Announcement of another state review comes days before NAIC's hearing on force-placed insurance slated for Thursday.

Barbara Luck will report to Ken Riegler, president of XL Group’s North American Casualty unit.

Many insurers currently don’t offer self-service Websites to support customers, but that will change by the end of 2013, according to the phase 1 results of iPipline’s “Surveying Customer Servicing in Life Insurance: Insights into carriers’ operational tasks, priorities and technologies.”

Nina, the new customer service virtual assistant from Nuance, is designed to understand what is said and who is saying it.

This month’s MarketScout report cites a stable personal lines market with a composite rate growth of 2 percent for August, while composite commercial P&C rates were also noted as steady at four percent.

Upgrading claims systems is a high priority, ranking among the top three projects for 41 percent of large property/casualty carriers and 23 percent of midsize carriers, according to “Novarica Market Navigator: US Property/Casualty Claims Solutions 2012.” This year, insurers will select between 65 and 75 new systems, compared with 50 to 60 claims systems last year.

Insurers’ recent SEC filings indicate the Consumer Financial Protection Bureau is continuing its investigation into whether mortgage insurers are complying with federal real-estate law.

A new survey from CompTIA finds more than three out of five companies are adding new types of skillsets to their IT departments to keep up with growing cloud requirements.

The technology challenges business models by potentially eroding premiums and profits, but also offers an opportunity for differentiation in a market historically driven by price.

Job numbers in all IT sectors grow as CIOs look to turn temporary positions into openings for full-time IT professionals.

A bus tour brings agents and insurers together to discuss what each side can do to further the ambitions of the other.

Net income at Allianz rises 23 percent in the second quarter.

At an upcoming FACI meeting, international regulatory rules, including ComFrame, are expected to be the main topic of discussion.

American Safety, CNA, Hartford, MetLife, Prudential and Willis announce second-quarter results.

Solution is designed to enable automated regression testing for policy administration and product changes.

With the costs and risks of dealing with closed insurance blocks increasing over time, insurers need to begin planning ahead.

Solutions to provide outsourced health and welfare benefits administration.

Underwriting service to link predictive analytics engine to the carrier's day-to-day decision-makers' workflow.

The property/casualty industry is facing a number of potentially transformational forces, including increasing competition, consumerization, the number of communications options for both agents and customers, social networking, and an evolving regulatory environment, according to Gartner’s “Hype Cycle for P&C Insurance, 2012.”

Uncertainties abound when cloud comes into the picture; while some questions may be situational, here are 10 that help assess where and how cloud will be useful.