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As the use of internet of things (IoT) devices and artificial intelligence grow in popularity, their adoption is creating real risks for end users and insurers alike. As bad actors use it to perpetrate new kinds of fraud, carriers can also utilize it to identify these risks and fraudulent claims more quickly.

The report emphasizes that accurate risk management practices and data utilization will be key in responding to this year's trends.

Liberty Mutual appointed Amit Khanna as chief claims and service officer, U.S. retail markets, and more career moves.

Cumbersome paperwork and manual processes have burdened insurers for decades, but the industry is finally embracing artificial intelligence to improve efficiency and client satisfaction.

The path to achieving sustainability for auto insurers is an understandably complex operation.

Cost of property coverage rose more than 55% over the last five years and it'll likely keep rising through 2024, a report from Guaranteed Rate found.

A legal action accuses the department of not automatically refunding mortgage insurance premiums when a borrower terminates their FHA-insured mortgage early.

The organization of state regulators' Principles Based Bond Project is a response to the industry's shift away from stable Treasury bonds and toward more complex securities.

DigitalOwl's technology mines medical information.

6 insurers made the JUST 100 annual ranking, which assesses the performance of the largest publicly traded firms in the U.S. on the issues that best define just behavior in commerce today.

The European Union is enacting the most comprehensive guardrails on the fast-developing world of artificial intelligence after the bloc's parliament passed the AI Act on Wednesday.

Utilizing AI tools, fraudsters can generate convincing visual and audio simulations of events that never occurred.

A good customer experience reduces friction and enhances efficiency, while making a customer feel heard and appreciated.

A new survey from Indeed revealed why women could use more support from their employers when it comes to new tech.

The American Land Title Association, which represents the title insurance industry, argued that the program would not cut costs for those who really needed it.

NAIC, the association of state insurance regulators, has issued a 90-day call for collection of property and casualty coverage data at a zip code level of detail, to better understand climate change effects on the market. The group expects the call to yield insight on insurance availability and affordability.

Predictable tasks are made for today's generative AI. The technology could revolutionize the underwriting process as long as it can keep its bias in check.

Organizations can unlock AI's transformative potential in benefits engagement and ensure sustainable and responsible integration.

Data analysis consultant Martin Ellingsworth points to gaps between standard vehicle prices and their values as exposing insurers to excessive risk.

Insurers covering cybersecurity risks transfer significant liability to their books in a rapidly changing landscape.