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Customer-centricity matters more than any other strategic imperative, based on a Forrester global survey of more than 250 insurance business decision-makers.

The automaker and Aioi Nissay Dowa Insurance have created Toyota Insurance Management Solutions USA, which will iterate on usage-based insurance.

Four programmers at Reactive, Inc. have created software that can decipher handwriting in Japanese.

Novarica research identifies where insurers are already leveraging the Internet of Things.

The life insurer begins its multi-phase tech infrastructure revamp project with Sapiens ALIS.

The selection is part of the China-based insurer's claims business transformation initiative, aimed towards a greater customer experience.

Insurer recoups group renewals build out of Xpertdoc in two months while also automating individual plan changes.

U.S. agencies and regulators are trying to make the auto industry more aware of cyber threats and quicker in acting to plug security gaps.

Warren started in March in a role left open after technology chief Fredrik Nylander left in June

Carriers noted that speed of delivery and the ability to provide unique capabilities were the key drivers for implementing in the cloud.

Savings from the replacement of legacy systems are being redirected to fund digital initiatives, Gartner finds.

Businesses must demand the makers of technologies apply the same techniques and approaches that enable the development of high quality, high reliability mission critical systems, rather than focus so much on the next set of new bells and whistles.

Jennifer Sepull replaces Greg Schwartz, who retired.

With the industry's focus on the Internet of Things, being 'closer to the ground' might be the right move.

The Brazilian Insurer will also implement Guidewire’s Digital Portal for agents.

The rush is on to replace people with software in Europe’s insurance industry as cost cutting and automation become increasingly crucial to bolstering earnings.

Why the health insurer's COO had to resign, and what insurers across business lines can learn.

The new platform allows customers to capture new loss information and expedite the claims process.

To remain competitive, companies must meet ever-increasing data demands by building, running and managing modern cloud applications.

The U.S. insurer expands its relationship with Guidewire following a core systems selection last year.