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Peter Hahn, head of predictive analytics for Zurich North America, shares his insights on successfully finding, hiring and keeping people with the hottest skills.

The web-based, policy, billing, claims and reinsurance insurance administration system from Maximum Processing is intended to help the insurer improve client offerings, productivity and operational efficiencies.

Delivering an enriched customer experience requires a new digital architecture running alongside legacy systems.

Manulife Financial Corp., Canada’s largest life insurer, agreed to buy New York Life Insurance Co.’s retirement plan services business in a deal that will boost assets under administration by about $50 billion.

The cloud has become a significant part of the IT environment at many organizations, as they adopt public, private and hybrid cloud strategies. Here are some of the interesting developments in the area of cloud services during the past year.

New offerings target MGAs, TPAs, workers comp, self-insureds and mutual carriers

IT modernization effort focuses on more adaptive product roll-outs and improved customer experience.

Blind-spot and lane-departure systems are immature, and drivers must still learn how to use them, according to AAA engineering experts.

The insurance industry’s list of cars and trucks that do the best job of keeping owners alive in a crash jumped 82 percent this year against a backdrop of U.S. recalls of older models that were killing their passengers.

Forrester Research believes that a growing number of businesses will build smart applications atop the open source Big Data platform in the coming year.

Claims solutions from Accenture and Guidewireare deemed best in class for technology, functionality and customer service.

By leveraging a managed SaaS solution, the global insurer gains greater flexibility across both its internal and customer-facing processes.

J.D. Power and RIMS report that large business commercial insurance customers are most satisfied when insurers and brokers deliver on customer service, price and claims.

The near failure in 2008 of American International Group Inc., which required a $182.3 billion bailout, highlighted the risks of insurers.

Digital competition may dictate a new organizational architecture in which emerging digital processes coexist with traditional ones.

Even in technology, good things may take time.

A timeline of an iconic insurance brand.

Minority of consumers and administrators think the system is on the right track.

Easing the regulatory burden is the happy by-product of many core system upgrades.

Insurance Networking News presents a collection of the most-viewed slideshows from 2014.