Subject Root Tag

To satisfy increasingly sophisticated customer expectations, insurers must first rethink the business from the outside in, replace or modernize their technologies and continuously measure their progress.

Carriers increasingly are confronted with the inherent limitations of legacy platforms as they redefine their go-to-market strategies.

An Accenture survey finds that more and more customers are open to providing greater access to their personal data if it means more personalized products or better value.

Software is designed to help detect criminal fraud rings and enable users to understand the relationships between their organizations, customers, events and third-parties.

Health Net Inc. and insurers in at least 14 states will let consumers who missed open enrollment sign up for health plans in April.

Terry Albarella and Maria R. Morris were recognized for their work to advance gender equity.

Tom Parrent, AIG executive and industry veteran, will take on the role of chief risk officer.

Broker found success in Britain through a combination of technology and education; plans to enter the Canadian market this summer and the U.S. market in late 2014 or early 2015.

Transformational thinking isn’t just about ‘intelligent thoughts’. It is about converting transformational concepts into practical steps that will accomplish real enterprise transformations. (For a good definition of transformational thinking vs. legacy thinking, see my first blog.) This week we focus on how insurance marketing efforts have to transform to add value.

Head of enterprise data management at American Family Insurance and founder and managing partner of Information Asset consulting firm share tips on setting up centralized data management departments.

More than 1 million people waited until the last five days to sign up, and early indications are that many were young minorities.

Allstate pursues “synchronized thinking” toward technology.

Verisk’s new Telematics Division will provide discount programs and usage-based initiatives.

The promotions of Ian Rowe and Leighton Freeman will strengthen underwriting and claims, company says.

Higher losses and premium rates likely to result from ACA open enrollment extensions, Moody's says.

Organizations are racing to establish contemporary cloud storage solutions that they can control.

Big data and analytics is an area ripe for innovation. Many startups and established companies are making a name for themselves in the industry, with new names springing up all over the place.

Industry executives share their perspectives in a recent survey.

The figure doesn’t include enrollments through separate state exchanges or people who started the process and weren’t able to finish because of technical difficulties.

Using newly created tactics, Liberty Mutual has been able to have many of Progressive's patent claims cancelled, an important step in fending off the infringement case Progressive has filed against it and other insurers.