Core systems

Allstate report notes Fort Collins, Colo. as having the safest drivers in the country for second year in a row.

J.D. Powers latest report reveals policyholders with flood insurance less satisfied than those who opt not to carry it; Amica takes top spot in overall customer satisfaction.

Enterprise IP telephony software shows early signs of improving customer service and employee productivity.

Software and services vendor increases availability for overseeing cloud implementations by opening a new delivery center in North America.

Fitch Ratings and A.M. Best don’t expect significant ratings changes as a result of the losses.

The first series of services in its Breezeway collection, designed to provide virtual agents with a desktop application that supports e-mail, collaboration, electronic new business application management and e-signature.

The Foreign Account Tax Compliance Act will present insurers with technology and operational challenges, according to PwC.

Allstate, State Farm issue information, advice to policyholders affected by Hurricane Irene.

While coastal wind damage is less than expected, inland flooding wreaks havoc in Northeast.

AT&T to assist the insurer in creating an application to provide policyholders with on-the-go services.

Study reveals that use of analytics is becoming increasingly pervasive across the insurance enterprise, but analytical talent still lacking.

Throughout Asian-Pacific region, SAS provides business analytics for ICBC, China Guangfa Bank, Hyundai Marine & Fire Insurance, KDDI.

Interation is intended to enable movement of documents, data from vendor's Passport to Insurance Exchange in a single step.

Thunderhead’s NOW platform to streamline customer communications systems.

Hurricane Irene advances toward New York and an estimated $2.4 trillion worth of insured properties in the state’s coastal areas.

Insurers Ready for Irene

The Cadillac Escalade tops Highway Loss Data Institute's list again; pickup trucks dominate the rest of the top 10, but not as much as in the past.

As it leaves the Bahamas behind, the storm is forecast to make direct landfall on the Outer Banks of North Carolina late Saturday.

Hoping to “maximize shareholder value,” Davis Advisors filed concerns with the SEC on Wednesday.

New Aite Group report examines how predictive analysis can help insurers remake the claims process.