Customer data

Two U.S. senators introduced a bipartisan bill that would ban 'manipulative' design features and prompts that let large websites 'trick consumers into handing over their personal data.'

With less than 10 months to the deadline for complying with the CCPA, only 14 percent of U.S. companies are compliant and 44 percent have not yet started the implementation process.

Thanks to explosions in data and analytics capability, carriers have more options than ever to avoid leaning on controversial tactics like credit scores.

The 'reciprocal intelligence' powered by data flow and providing data back to the customer can boost engagement, says partnership solutions VP Tony Laudato.

Division working on predictive models and automated underwriting in life insurance launches tool for consumers.

While data has immeasurably improved a range of functions and processes, the manner in which data is used by insurers carries significant potential privacy implications and further regulatory scrutiny.

Three healthcare plans in Tennessee have joined an effort to improve the accuracy of provider data submitted to insurers.

The National Institutes of Health and Fitbit are encouraging users of the activity technology to supply data to find linkages between health and personal activity data

Goal is to use more third-party data to make it easier to sell BOP to more categories of small businesses.

There will be many new data sources and tools available, increasing exposure to cyber risk in the world.

Insurer will develop a service aimed at reducing distracted driving on the automaker's Dream Drive platform.

Originally planning a limited rollout last year, the life insurer will go live with four lines this month.

Owned by a South African insurance company, the backbone for John Hancock's behavior program is launching a bank, using its data in different ways.

It is a powerful positioning for insurance carriers to view themselves as data companies first, incorporating that information across all facets of the organization.

A majority of organizations are deploying analytics to enhance customer experiences and mitigate risk, according to a report from consulting firm Infosys.

Technology must simply be one of the ways we create a seamless and positive customer experience.

insurers have an opportunity to use the same data integration techniques for data prefill to automatically integrate data into more complex lines of business.

The company combines its previous court-records database with state motor vehicle records with the goal of removing steps for insurers.

The companies partnered to highlight digital projects across the industry.

Though certain digital capabilities, like status reports, are popular with customers, digital first notice of loss adoption is low.