Customer data

Insurer will develop a service aimed at reducing distracted driving on the automaker's Dream Drive platform.

Originally planning a limited rollout last year, the life insurer will go live with four lines this month.

Owned by a South African insurance company, the backbone for John Hancock's behavior program is launching a bank, using its data in different ways.

It is a powerful positioning for insurance carriers to view themselves as data companies first, incorporating that information across all facets of the organization.

A majority of organizations are deploying analytics to enhance customer experiences and mitigate risk, according to a report from consulting firm Infosys.

Technology must simply be one of the ways we create a seamless and positive customer experience.

insurers have an opportunity to use the same data integration techniques for data prefill to automatically integrate data into more complex lines of business.

The company combines its previous court-records database with state motor vehicle records with the goal of removing steps for insurers.

The companies partnered to highlight digital projects across the industry.

Though certain digital capabilities, like status reports, are popular with customers, digital first notice of loss adoption is low.