Customer experience

Almost one-third of Brits believe that it's acceptable to commit home insurance fraud, a survey finds.

RepairView vehicle repair monitoring service now accessible on any smartphone.

As he continues to battle cancer, American International Group’s Robert Benmosche says he will stay on as chief executive until 2012. In a statement, Benmosche, who says he is responding very well to “aggressive chemotherapy,” said he expects to work another 12 to 18 months before retiring. Benmosche took the helm at AIG in August 2009 as the company began selling assets to repay the U.S. government for $182.3 billion in assistance in received in 2008, including $40 billion from Trouble Asset Relief Program (TARP).

Insurers may be able to learn from banks platform integration problems.

A new report says smartphone users are more likely than PC users to fall victim to phishing and providing confidential information.

While the movie portrays Facebook as a platform born of a grudge by a jilted, love-struck student, insurers are taking the site very seriously.

Nationally syndicated show to provide listeners with facts, analysis about today's health care system.

AXA China Region Insurance and Tokio Marine & Nichido, Fire Insurance Co. are a few of many insurers effectively using technology, analysts say.

Nominations for best practices section of program extended to January 25.

The free MoveTools app offers users a customizable checklist to help plan their move, and create an inventory of their possessions.

Nearly half of Gen Y survey respondents plan to start their own business in the next five years, and they’ll be targeting tech-savvy insurers for coverage.

No longer is a simple customer transaction an event that is unlikely to damage a company’s reputation and brand.

Underwriting and billing solution designed to help carriers quickly respond to business demands and offer broader product range across distribution channels.

Deal designed to expand bank, broker-dealer, wealth management and international customer base.

Employee benefits software developer named best eBusiness site from more than 1,300 entries at eHealthcare Leadership Awards.

Insurers may be interested to keep an eye on how banks navigate the still uncharted social media waters.

Economic disparity and global governance failures are central risks in the global risk landscape, exacerbating and driving a range of other risks, notes a report issued by the World Economic Forum.

MetLife’s Growth and Guaranteed Income variable annuity has a living benefit, and is exclusively distributed by Fidelity.

Aflac’s CIO discusses how technology has made a significant difference for the company’s agents and employees.

After what seemed like a lull over the holidays, spammers are back at it with renewed gusto, and social networking sites offer fertile ground for growth.