Customer service

Maximum Processing’s software helps manage agents, third-party administrators and insurance brokers.

As part of the implementation process, Accenture will assess Selective’s current CRM management practices to develop a unique tech strategy.

IT leaders have been told to lead digital transformation efforts at their organizations, and that best starts with creating a vision for their own industry, according to new research from Gartner, Inc.

ClaimsCenter will manage all claims in the insurer's personal lines of business.

The DriveSense application is only available in Utah for now, but will be introduced to additional states later this year, the insurer says.

Systema Software's tech will administer Merchants' surety bond claims.

The portal, provided by ISCS, allows American Integrity’s customers to receive quick online quotes before purchasing a policy.

A series of automated digital processes promise a better agent and customer experience, executives say.

Russ MacTough, managing director of Liberty Mutual Strategic Ventures spoke to INN about the insurance giant’s efforts to keep up with emerging trends in insurtech.

Insurers are looking for more business-minded, agile tech employees to bring their companies into the digital age