Data and information management

To stay relevant, insurers must upgrade systems to support multichannel sales, marketing and service requests, direct sales and make use of big data, according to Swiss Re.

If the insurance industry is seen as the fusion of human and financial capital, then the willingness to embrace data analytics is strikingly uneven.

Five notes on how to successfully accomplish a major migration from one of the industry's biggest legacy migration projects.

New business models will emerge as an important trend defining ways for businesses to monetize new opportunities, the firm says.

Intentional’s platform for knowledge processing has been selected for insurance industry standards.

Organizations are using IT to improve business effectiveness and efficiency, not just manage cost. These eight IT priorities from McKinsey prove it.

Cisco report says companies need to do more to secure online experiences.

While analytics offer opportunities for increased profitability and effectiveness, 90 percent of insurers live in “data chaos,” and a lack of integration presents major hurdles for insurers.

Requirements will reshape and expand more than half of all global enterprise IT security programs by 2020 due to changes in supported platform and service scale, diversity and function.

Insurers must recognize that data credibility is yet another dimension of data quality and take steps to address it.

Murli Buluswar says how you learn is more important than what you know, and that while data science is going to drive enormous changes in the industry, influence is about more than the numbers.

As these trends evolve into standard practice, experts expect a greater awareness of the value of data.

Offering is designed to helps carriers use cloud computing to run a claims application for as low as $10,000 per month without any lead time to deploy.

Through use of the app, the insurer expects to enable marketing representatives to view a complete picture of agency performance, and stay current through real-time updates and alerts.

What kind of impact has predictive modeling had on profitability, loss ratio and rate accuracy?

The evolution of customer communications helps forge stronger ties between insurers and clients.

Preparedness is the only weapon against increasingly sophisticated security challenges.

Significant hurdles have confronted insurers seeking to launch usage-based insurance programs, including a lack of standardization and the threat of patent infringement litigation. But Progressive's recent patent setbacks and ACORD's new data standards could prompt new programs.

For carriers, cloud computing offers a way to enhance and accelerate communications with agents, and agencies can benefit from better access, ease of use and efficiency gains.

The insurer will revamp five fraud-detection models and extend its relationship with SAS for two more years.