Data and information management

Most business leaders think digitization can help address growing customer expectations for rapid and personalized engagement, and are beginning this process by refining business operations.

Delta Dental of Arizona is alerting some patients that their information may be at risk after it identified suspicious activity in an employee’s email account.

There’s a scramble going on to match business operations to new and emerging cultural and social expectations. For insurers, meeting these new expectations is about nothing less than the future of the insurance industry.

Identity and access management solutions are playing a growing role in protecting against cyberattacks in the healthcare sector, experts say.

The insurance provider is building a more modern and contemporary platform that is easy to use, seamless and allows it to create personalized experiences for the customer, says Ashley Pettit.

Sometimes, in an attempt to gather data or introduce simplicity using a technology solution, businesses and brokers can inadvertently expose themselves to elevated levels of cyber risk.

Organizations that excel at scaling technology innovation generate double the revenue growth, according to a new report from IT services and consulting firm Accenture.

A majority of analytics projects are jeopardized due to poor access to the right data, according to a new report by analytics database provider Exasol.

The global value of insurance premiums underwritten by AI have reached an estimated $1.3 billion this year.

Huang built the techno-economic modeling platform the NER team relies on from scratch, coding it in Python herself.

We went to Asia to ask some leading investors, financiers and technology executives for their take on what the global herd doesn’t fully appreciate—yet.

Recognizing and knowing where to find the most common pain points in advance allows the organization to allocate the additional time or resources needed to prevent the whole project from stalling.

Organizations are trying to balance their desire for new innovations with their need for strong cyber security, according to a new report from CompTIA, a technology industry trade association.

Most businesses find robotic process automation effective but difficult to deploy and maintain, according to new research.

Personal lines company aims to offer bundled home and auto quickly and easily via digital.

The nation needs to develop a digital infrastructure that is interoperable between healthcare and social care organizations.

A majority of enterprises think their networks are not fully ready to support their operations, with misalignment between IT and business needs cited as one of the top barriers to effective enterprise networks.

The CIO must be the culture change agent to enhance digital dexterity as a competency that applies to individuals, teams and the organization as a whole, says Gartner.

Democratic lawmakers and consumer advocates say the remedies offered to consumers by firms like Capital One and Equifax are too difficult to access and not particularly helpful.

Travelers has partnered with Hover to incorporate 3-D modeling technology into its claims assessment.