Digital distribution

iPipeline's DocFast software allows agents to digitally send policies to clients.

About 71 percent of people who signed up were renewing coverage and 60 percent returned to healthcare.gov to update their information, check out their options or select a new plan, CMS said.

The company's Strategic Ventures arm has added new companies to its U.S. portfolio.

These alternative approaches are good news for the industry as they challenge the traditional, sometimes adversarial, relationship between insurer and insured.

Accenture has identified six reasons that insurance companies are taking a more digital approach to distribution.

The carrier revamped core systems for its commercial lines.

FastPath aims to help agents serve small business customers faster.

Berkshire Hathaway Direct Insurance Co. will initially focus on workers’ compensation and business owners’ package policies.

Customers are pushing for new tools ranging from robo-advisers to omnichannel access, while insurers will use digital technologies to transform their offices, both on the front and back-end.

ZocDoc Inc. and Oscar Health Insurance Corp. are providing free Internet advertising that will target the uninsured.