Digital distribution

The rate increase proposals from the six most popular insurance plans on the New York state health insurance exchange represent only what the insurers would like to see, and state officials can still mandate insurers accept lower premiums than those requested.

Product lifecycle management and innovation management platforms also among the fastest growing through ‘18, according to Ovum.

MacNeill to use platform to empower retail agents in rating, quoting and writing new business.

Consolidation and fluctuating returns have complicated risk management, creating new technology priorities for insurers, according to Novarica study.

The temporary program has been called everything from a “subsidy” and “safety valve for consumers and insurers” to a “taxpayer bailout.”

Building, acquiring or even renting an international network is increasingly becoming a must-have for any underwriting business attracted to customers beyond the small-and-medium-enterprise and mid-market audience.

On the state-based marketplaces consistency results varied, while in the federal marketplaces 2.6 million of 2.9 million inconsistencies went unresolved.

Will the digital giants also become insurance giants?

There is an inevitable rethink – again – about social media metrics.

Under the proposal, 95 percent of customers who purchased plans through the federal website will be automatically renewed, unless they seek changes.

Insurers’ recent partnerships indicates a faster move to digital. What’s next?

Blue Cross & Blue Shield of Illinois, a subsidiary of Health Care Service Corp. and the state’s largest insurer, signed up 92 percent of all 217,500 enrollees between October and mid-April.

Bill recognizes some consumers may need or want to buy health insurance off the exchange without having had a special qualifying event.

The state is considering defaulting to HealthCare.gov, even as it pours millions of dollars into a last-ditch attempt to fix its dysfunctional HIX.

In today's competitive marketplace, insurers must be able to measure what's working and what isn’t with their mobile engagements.

When prices are relatively the same, the differentiator is now customer experience.

The increase in time being spent interacting online via social media channels represents one of the greatest new business opportunities of all time. But for the insurance industry, it may represent one its greatest challenges.

The U.S. Department of Health and Human Services will also hire a chief executive officer and chief technology officer for the insurance exchanges.

Satisfaction highest among 'Loyal Advice Seekers;' Auto-Owners, State Farm and The Hartford lead the pack, J.D. Power says.

Most had been without coverage for at least two years and 72 percent decided to buy health insurance because of the Affordable Care Act, according to Kaiser Family Foundation.