Claims

As technology advances, risk assessment becomes increasingly complex and requires more advanced techniques.

Software can pull attributes out of a claim file to provide claims professionals with a risk assessment score for the likelihood that the claim file could go nuclear.

Understanding what factors lead insurers to deny claims can help businesses avoid problems that could undermine their coverage.

The county of Maui and families of victims have sued the utility, alleging that its downed power lines were responsible for the conflagration. Hawaiian Electric has denied wrongdoing.

CCC has been working with an adviser to explore a potential sale and other possible buyers have been circling, said the people, who asked not to be identified because the details are private.

CSAA's Alonzo finds that her niche is doing brand new things and pioneering new strategies.

Large companies are most likely to hire for technology, underwriting and analytics roles over the next 12 months.

Having recently increased its market, Roadzen is turning to a SPAC arrangement to fund further expansion plans.

The leader of the company's claims services unit talks about bringing in different points of view to American Family's update of its claims services technology, and retaining the human element of servicing claims.

The New Zealand based life and supplemental health insurer needed to replace an in-house system that couldn't scale. Partners Life implemented the platform in two phases that took more than two years.

Understanding prompt engineering is crucial to fully capitalize on the possibility of the solutions.

In other news: Foresight, a workers' comp insurer, welcomes new commercial insurance underwriter.

Insurers are adapting AI technology to improve customer experience, enhance fraud detection and create accurate risk-ranking models.

Attorney Jason Rosenthal explains how the case may affect other insurance companies.

So far, the bots are popular conversation partners. Character.AI users have sent 36 million messages to Mario, a character based on the Nintendo 64 version of the video game plumber.

The damage has triggered the highest insurance payout in almost two decades, with experts warning that it could get worse.

The president of Embrace Pet Insurance writes that the costs associated with providing high-quality care to pets have risen considerably. At Embrace, there has been a steady increase in average claim amounts year over year, with a 13% rise in 2023 compared to the previous year.

By digitizing the payout process, insurers empower claimants to choose how money is received.