Claims

Given the rise of smartphone adoption among U.S. insurance customers, there is now a massive demand to engage insurers via the mobile Web.

From cloud computing to legacy systems to the business/IT relationship, insurance CIOs discuss areas affecting their careers and ability to perform.

Royal Bank of Scotland Insurance is reportedly moving its claims management system to India.

A new report from J.D. Power and Associates Reports finds overall satisfaction with homeowners insurance has significantly increased for the first time in five years.

Insurers cutting maintenance levels is a bit like a pro athlete cutting back his workouts—the lack of “maintenance” will eventually show in his performance, or lack thereof.

Insurers should examine their current systems for untapped features and functionality.

One of the most frightening aspects of the financial services meltdown is that it may well happen again. Indeed, a new paper from Society of Actuaries (SOA) and the Joint Risk Management Section says a focus a widespread embrace of enterprise risk management coupled with regulatory enhancements are needed to avert future crises.

One of the best things about covering the technology industry is that one doesn’t usually have to sully oneself with the hogwash that passes for discourse and wisdom among our nation’s politicians.

Photos from INN’s Women in Insurance Leadership Forum.

StoneRiver, a provider of technology and strategic solutions for the insurance industry, announced the recipients of the Excel Awards during their annual Client Conference, being held this week at Lowe’s Portofino Bay Hotel in Orlando, Florida. In recognition of their unique innovation and leadership, nine clients were honored for their accomplishments with awards in five categories.

StoneRiver, a provider of technology and strategic solutions for the insurance industry, announced the recipients of the Excel Awards during their annual Client Conference, being held this week at Lowe’s Portofino Bay Hotel in Orlando, Florida. In recognition of their unique innovation and leadership, nine clients were honored for their accomplishments with awards in five categories.

Study’s findings of a lack of FCPA compliance, coupled with a potential increase in federal enforcement activities, could prove a perfect storm for D&O insurers.

Norkom Watch List Smart Update designed to reduce costly false positives in detection of financial crime.

Solution provider receives positive rating in analyst’s claims administration systems MarketScope report.

INN recognized 10 of the industry’s most successful female insurance leaders at the second annual Women in Insurance Leadership Forum.

Insurance tech marketers would be well served by remembering that less is more when pitching their products.

A new report from Aon says new research raises questions regarding the validity of assumptions built into many existing earthquake models.

Data from the National Insurance Crime Bureau shows 13% more suspect claims than previous year.

Mercury Insurance Group, a multi-line insurance organization, and property/casualty core technology solutions provider Guidewire Software, report that Mercury Insurance Group will implement Guidewire’s Insurance Suite as its new policy administration, billing and claims platform for its homeowners business.

With core technologies now readily available, it's time for insurers to rethink how they approach process designs and improvements.