Claims

But consumers report higher satisfaction when technology is robust, says J.D. Power & Associates.

User experience is important to compete with bigger companies’ budgets and scope, says Metromile CEO

Transforming personal lines’ ‘moment of truth’ isn’t easy, but the payoff is clear.

Jim George switches responsibility from North America to global.

The activity comes at an increased time for M&A in the insurance software industry.

Pennsylvania and Indiana Lumbermens Mutual Insurance Companies deploy SIMS Claims.

Octo specializes in telematics and data analytics software for the auto insurance industry.

New entrants into the connected-home market are driving insurance innovation. Check out these examples from the 2017 Consumer Electronics Show.

The National Flood Insurance Program will use Marsh' Torrent Technologies to underpin its policy issuance and claims.

The insurer selects Duck Creek's cloud for core software to replace its legacy policy, billing and claims systems.