Claims

Peak Fleet, EMC's new telematics initiative, rolls out with full support from Octo's analytics suite.

But consumers report higher satisfaction when technology is robust, says J.D. Power & Associates.

User experience is important to compete with bigger companies’ budgets and scope, says Metromile CEO

Transforming personal lines’ ‘moment of truth’ isn’t easy, but the payoff is clear.

Jim George switches responsibility from North America to global.

The activity comes at an increased time for M&A in the insurance software industry.

Pennsylvania and Indiana Lumbermens Mutual Insurance Companies deploy SIMS Claims.

Octo specializes in telematics and data analytics software for the auto insurance industry.

New entrants into the connected-home market are driving insurance innovation. Check out these examples from the 2017 Consumer Electronics Show.

The National Flood Insurance Program will use Marsh' Torrent Technologies to underpin its policy issuance and claims.

The insurer selects Duck Creek's cloud for core software to replace its legacy policy, billing and claims systems.

The reinsurer will begin integration of Guidewire’s InsuranceSuite software in its home state of Iowa.

The Caribbean insurer aims to improve both claims and underwriting performance with the move.

Many of our photo galleries this year focused on the emerging digital technologies transforming the insurance industry.

The regional carrier moves its existing core system from ISCS to the cloud.

This is the third buy for Insurity in the past two years.

Half of all revenue is attributed to policy administration software in IBIS report.

Trov enables users to insure personal items using their mobile phones for the duration they choose.

Chief digital officer Darryl Siry has overseen a shift to Amazon Web Services.

The Munich Re subsidiary agrees to terms with IT services provider L&T Infotech.