Claims

The potential for severe thunderstorms is on the map for the Midwest through the Atlantic coast, according to the U.S. Storm Prediction Center in Norman, Oklahoma. Hail and high winds have been reported in six states.

Following FAA approval, the insurers soon could deploy drones in catastrophe zones and for other, more routine inspections.

The insurer is among the first to receive FAA approval, allowing the company to begin testing sUAVs to improve post-catastrophe claims response.

We explore the nine U.S. states that reported double-digit rate increases in auto claims in 2014, according to CCC research.

CCC Information Services analyzed claims reports from its customers and identified the states where auto claims fell in 2014.

The idea that auto accidents will be almost obsolete is a nice thought, but robots still make their share of mistakes -- all that is needed is a faulty or incompatible software patch or update.

When a busy winter meant independent adjustors' invoices were coming fast and furious, UPC Insurance collaborated with VIP Software to streamline the estimation and invoicing process.

The excess and surplus lines carrier shakes up its management with former claims SVP taking over an operational and special projects position.

The insurer plans test flights near Bloomington, Illinois; could use drones to assess roof damage claims and respond to natural disasters.

The broker has launched GC ForCas, a stochastic modeling platform to help insurers understand their exposure to casualty catastrophe losses.

New technology such as adaptive cruise control, automatic braking, parking assist, lane departure warning and blind-spot alerts will reduce fender benders and other incidents.

Insurance coverage will transition from Personal Lines (where people do the driving) to Commercial Lines (where the manufacturer is responsible for the safety and accuracy of the vehicle).

The insurer has consolidated multiple claims platforms on Guidewire to streamline claims management.

A process is also in the works to provide funds to homeowners who disputed insurance payments without suing.

With fewer recent CAT events, insurers have been applying lessons learned to managing non-catastrophic claims, according to a survey from J.D. Power, resulting in the third-consecutive year of higher customer claims satisfaction.

A growing number of New York and New Jersey homeowners have accused insurers of rejecting or underpaying flood-insurance claims based on falsified engineering reports.

ClaimsVISION will serve as the city’s single and centralized workers’ compensation claims system to provide highly automated and streamlined claims processing.

The insurer says accelerated claims turnaround time helps meet the demands of today's quick-service consumers.

Two of the state’s most-powerful lobbies, the insurance industry and trial lawyers, are gearing up for a fight over a push to ease penalties against companies that deny homeowners their hail-damage claims.

The insurer is working on a suite of new claims payment options that it says will drastically reduce the time it takes to make policyholders whole.