Claims

New technology such as adaptive cruise control, automatic braking, parking assist, lane departure warning and blind-spot alerts will reduce fender benders and other incidents.

Insurance coverage will transition from Personal Lines (where people do the driving) to Commercial Lines (where the manufacturer is responsible for the safety and accuracy of the vehicle).

The insurer has consolidated multiple claims platforms on Guidewire to streamline claims management.

A process is also in the works to provide funds to homeowners who disputed insurance payments without suing.

With fewer recent CAT events, insurers have been applying lessons learned to managing non-catastrophic claims, according to a survey from J.D. Power, resulting in the third-consecutive year of higher customer claims satisfaction.

A growing number of New York and New Jersey homeowners have accused insurers of rejecting or underpaying flood-insurance claims based on falsified engineering reports.

ClaimsVISION will serve as the city’s single and centralized workers’ compensation claims system to provide highly automated and streamlined claims processing.

The insurer says accelerated claims turnaround time helps meet the demands of today's quick-service consumers.

Two of the state’s most-powerful lobbies, the insurance industry and trial lawyers, are gearing up for a fight over a push to ease penalties against companies that deny homeowners their hail-damage claims.

The insurer is working on a suite of new claims payment options that it says will drastically reduce the time it takes to make policyholders whole.

After a single auto insurance claim of $2,000 or more, drivers can expect their premiums to rise by two-fifths, according to a study by insuranceQuotes.com, an insurance aggregator and consumer information company.

New York homeowners have filed at least three lawsuits in federal court accusing the insurers of scheming with engineering firms, and others involved in handling claims to deny or reduce damage payouts.

The National Insurance Crime Bureau has issued a warning about stolen cars with duplicate VINs and offers website for verifications.

Deloitte’s Sam Friedman suggests the industry can use its influence to impact the national agenda.

Insurers must choose between embracing innovation or just continuing with business as usual and run the risk of becoming a casualty in the new competitive battle.

Developing a usage-based insurance program has now gotten easier.

The HealthEdge platform is expected to deliver flexible product and benefit designs and real-time claims processing.

This emerging intelligent network of millions of interconnected objects is destined to change the nature of insurance.

Overall losses from natural catastrophes were $110 billion, well below the inflation-adjusted average values of the past ten years, according to Munich Re, the German insurer.

The insurer has added pollution exposures to its U.S. casualty underwriting capabilities and announces new leadership for its environmental business.