Policy adminstration

Updated app designed to enable policyholders to expedite claim appraisals.

Sensing an opportunity among small commercial buyers, ACE Commercial Risk Services created a simpler international travel package policy and a Web-based platform to support it.

While fads for managing and improving business processes come and go with regularity, there is an underlying approach to successful processes that never changes.

Aetna provides an example of private cloud operations being more cost-effective and efficient.

Former 24 Hour Fitness CEO gives up his place on USAA’s board of directors to join the senior management team.

Electronic ticket designed to simplify application process, accelerate product sales.

S&P cites the firm’s practice of holding less capital to back insurance operations than competitors as a factor in the downgrade.

Three items to watch in the wake of the latest big-name technology vendor acquisition.

Distribution, BI, agent portal and policy administration top life insurers' list of priorities as they look to differentiate themselves in an increasingly commoditized market.

Approval to sell insurance in Delaware and a new program in Alabama are the latest contributions to the insurer's coastline growth.

Insurer aims to further educate employers on health care reform with online tools.

American International Group Inc. (AIG) has announced that Anthony Philip will take over as president and CEO of American International Co. Ltd. in Bermuda.

A committee of 11 insurer CIOs has selected nominees for the second-annual Novarica Research Council Impact Awards. Nominees include: AIG, Aegis, Erie Family Life, Great American, Nevada General, PURE, RLI and XL.

Veteran of Experian and The Hartford, Elizabeth Bock will be responsible for all aspects of the P&C Group’s finance functions.

Dana Lenahan comes to the insurer with 12 years of corporate litigation experience.

A new way of looking at technology and work, brought over from the manufacturing sector.

Announcement follows releases in Asia and the United Kingdom from earlier this year.

Insurance IT experts discuss the technology challenges insurers are facing, social business is demystified and several insurers make analytics, mobile moves.

The rating agency forecasts a calendar year combined ratio of 99.5 percent for 2013, which would make it the fourth year in the last 35 in which the market achieved an underwriting profit.

Two internal promotions announced for long-time veterans of the benefits insurer.