Policy adminstration

Insurance technology vendor M&A continues its hot pace as two core systems providers for commercial insurance join.

The church insurer now is deploying PolicyCenter to modernize is policy admin system and support growth plans.

CEO Tom Wilson and other execs provide a window into how big insurers take digitalization front-and-center.

While commercial lines rates remain flat, auto and other personal lines insurance rates are going up a couple percent at a time, according to Marketscout research.

100-year-old P&C insurer to deploy cloud-based SurePower Innovation enterprise suite in effort to modernize and automate policy admin processes.

Research from the company finds that 31% of insurance companies are already using wearable technology to engage customers, and two-thirds expect broad adoption of the technology within two years.

Doug Cretsinger, CIO of the commercial lines insurer, says that as the carrier ramps up for the future, there's lots of potential to leverage telematics and the Internet of Things even among its customer base of nonprofits.

With cloud adoption among insurers at a "tipping point" according to industry observers, we asked carrier technology leaders what the key drivers for cloud investment are at their companies.

More insurers are choosing cloud-based systems rather than traditional mainframe deployments for the next generation of their core processing software.

The selection is a sign that more large insurers are exploring vendor-provided suites for core systems.

So many systems we view look like they screens were designed by a programmer and, worse, could only be used by a programmer.

Security, cloud and infrastructure top the list, according to Janco Associates, and recent cyber attacks and data breaches demonstrate the need for continuous reviewed and revision.

Insurer intends to improve internal and external users’ experience with a cloud based implementation, Sapiens said.

Workers comp insurer intends to automate processes and enhance its capabilities for agent and customer service.

While many aging, generally mainframe-based systems, remain capable of supporting basic policy processing and accounting functions, the costs associated with enhancing them are becoming increasingly problematic.

New research from Novarica highlights areas of concern and offers insights on insurers spending and budgeting decisions.

Rahul Merchant's career spans public- and private-sector work in financial services IT.

For some insurers, not being able to handle the volume of quotes that are being submitted to them means leaving significant money on the table.

Most of the time, when the business needs IT, it is for custom software development, just like creating a concept car.

Bruce Broussard, CEO of the health insurance giant, encourages tech vendors at HIMSS to think of themselves more as partners to health insurance companies.