Policy adminstration

Insurers must choose between embracing innovation or just continuing with business as usual and run the risk of becoming a casualty in the new competitive battle.

$15 million buys IT service provider complementary capabilities, 300 SMEs and several new clients.

Insurance carriers are dependent on the cloud solutions available to them and even those vendors with other priorities recognize the importance of cloud as a key initiative for the future, according to Celent.

The implementation of the PolicyCenter and BillingCenter platforms is part of a transformation initiative designed to help strengthen the company’s insurance products and customer service capabilities.

IT spending globally is likely to increase modestly in 2015, according to industry researcher Gartner. But that spending will be uneven and less robust than originally expected. Here's a look at the key trends and what they might mean for the insurance industry.

As enterprise customers weigh cloud vs. on-premises infrastructure and applications, CIOs could find vendors offering aggressive price discounts to win or retain business.

The HealthEdge platform is expected to deliver flexible product and benefit designs and real-time claims processing.

Numerous companies are finding innovative ways to use IoT devices.

Interim agency head has operations background in health services.

A new study from BPO and IT services company Genpact finds that insurance executives are most concerned with keeping customers happy, growth and stability and cutting costs, and believe that IT can help address these challenges.

The z13 system can encrypt and analyze data in real time and process 30,000 transactions a second, the company said.

A new report from Celent indicates insurance CIOs are increasing spending on analytics, core systems upgrades and process optimization to help grow and retain business.

The insurer is consolidating multiple policy admin systems and seeks to enhance customer service and underwriting capabilities.

Celent surveyed 41 vendors about their cloud applications, pricing models, platform investments and their expectations of where the market is going.

Growing demand for commercial cyber insurance, increased federal regulation and a continuing economic rebound in the U.S. are among their strongest projections.

By appealing to their enlightened self-interest, CIOs can convert CFOs into fellow innovators.

About 1,000 new IT and computer jobs were added in December, and nearly 113,000 were added in 2014, according to analysis from consulting firm Janco Associates.

Key performance indicators tend to provide a one-dimensional view of project value. Try asking some “key performance questions” as well.

Multi-year, multi-million-dollar contract to create software testing center is the insurer’s latest step to enhance its technology.

A recent Novarica survey found that firms plan only modest increases in 2015, with policy-administration upgrades the biggest beneficiaries.