Policy adminstration

Health insurers fared poorly in annual ASCI customer satisfaction survey, rating only marginally better than airlines, newspapers and the government.

Christi Daughenbaugh will lead the life brokerage agency as chairman.

A FINRA survey finds “a significant disparity” in the general financial literacy of Americans on a state-by-state basis.

Kenneth Petersen, CEO, Encharter Insurance, shares the story behind the company’s social networking initiative. Encharter's project placed second in the Customer Experience category.

The payment stems from a derivative suit filed by investors against executives and directors.

Fitch affirms all AXA entities; S&P lowers credit rating on Manulife Financial, rates Berkshire Hathaway’s senior notes; A.M. Best comments on Aetna; Moody’s affirms WellPoint, Munich Re.

The measure advanced Monday evening, with 45 Democrats and 37 Republicans voting to invoke cloture.

Virtualization and solid state disks are the next most important in terms of overall impact going forward, study says.

Surprisingly little data combined with new technology can uncover connections between individuals that may hurt insurers and insureds.

Insurers, banks, credit unions and more affected by partnership.

Claiming that the “dispute is not simply about regulating the business of insurance,” federal judge blocks implementation of key provision of health care reform.

Korea’s largest non-life insurer’s goal is to use predictive models to enhance fraud detection processes.

CSC has launched a four-stage, pragmatic program for financial services firms to use cloud services to gain flexibility and agility in their computing environments. CSC says it is leading financial services firms to the cloud, without jeopardizing high-performance, security and compliance requirements. The staged approach is described by CSC as progressing from early use of low-risk, horizontal shared services to deployment of ancillary applications, and then a cloud-enablement of mission-critical applications, all in parallel with the introduction of unique, cloud-only functions.

A culture of complacency hampers information security efforts, and as a result, sensitive corporate data is vulnerable to tampering and theft.

As executive director, Richard Gilman will oversee the Alliance's communications and education and advocacy campaigns.

Carrier will implement Detica NetReveal in their general insurance business to combat claims fraud.

Members of the National Association of Insurance Commissioners (NAIC) held a special interim election during a conference call. Louisiana Insurance Commissioner James Donelon was elected NAIC VP and Illinois Insurance Director Michael McRaith was elected NAIC secretary-treasurer.

John Kim also will become New York Life’s chief investment officer

For younger employees, the possibility of an enjoyable retirement is dwindling.

Gartner research points to increased investment, though many still won’t see ROI.