Policy adminstration

Powered by biofuel, the health insurer’s mobile trucks take marketing information to potential clients across Pennsylvania.

Latest version designed for more user autonomy in signature and data placement within electronic documents.

The mortgage insurance unit of Old Republic International Corp. is asking a court to back its refusal to pay claims on soured mortgages originated by Countrywide Financial Corp.

Google Buzz users went nuts when their contacts were assembled without their consent, but other social media users are only too happy to air every piece of dirty laundry in their baskets to anyone who will listen.

Forrester report finds insurance providers among top industries in ranking of customer service interactions.

Insurers look to new crop of quality mortgages to offset losses on loans made during the bubble years, but dealing with tougher underwriting standards.

America's Health Insurance Plans and the Blue Cross and Blue Shield Association lead the collaboration.

Celent recognizes carrier’s use of analytics technology to identify cases of fraud that may be abnormal, or too hard to spot with the human eye.

The Independent Insurance Agents & Brokers of New York says it will not “sit back idly and let the department impose an unnecessary rule that will only serve to add another time-consuming and costly requirement for our members.”

Open source offers rapid turnaround and quicker time to market, which appeals to many insurers.

Insurers don’t buy tech for policyholders to tell them how pretty their bill is but, instead, as part of a bigger strategy to do something for the business.

The Toyota recall is the perfect opportunity for carriers to encourage online self-service.

Speed is an important part of the equation that yields customer satisfaction and begets retention, but not at the cost of relationship building.

A recent report points to insurers’ need to address policy admin issues in order to reduce costs and remain competitive. But are vendors up to the task?

Insurer to offer free identity theft consultation and restoration services after hard drives containing protected health information on at least 521,761 members were stolen.

Sen. Bob Corker, like Sen. Shelby, opposes letting consumer protections trump safety and soundness, and objects to creating a separate protection agency.

The Independent Insurance Agents & Brokers of New York’s Outstanding Company Partner Awards are presented to carriers that earned the highest scores in the association’s industry performance index.

With Toyota owners being assured yesterday by PCI that their claims will be covered, auto insurers deliberate taking action against the vehicle manufacturer to recoup costs.

Experts believe companies should gradually immerse themselves in social networking strategies—not dash in an all-at-once fashion.

State Department of Insurance says the regulation is designed to provide transparency by requiring agents and brokers to describe to clients their role in a business transaction and how they are compensated.