Policy adminstration

MGAs and wholesale brokers see opportunities to apply more of the technologies that the standard market is implementing, such as the ACORD XML electronic standards, Real Time workflows and the use of ACORD forms.

In his new role, William Gross will oversee all aspects of commercial lines business for the company's Massachusetts territory.

Karen Clark tells INN that insurers should not rely solely on near-term catastrophe modeling in light of overestimating the previous three hurricane seasons.

Real Time users report using the technology with at least half of their companies for the following functions: policy view, claims status, billing inquiry, endorsements and single-company quote.

Retiring Sen. Hagel sat down with an INN sister publication, to discuss his tenure and the future of financial services, of which includes the possible federal charter.

A new study finds that price is a key driver among both defecting and loyal customers, but insurers may be surprised by the other priorities swaying loyalty.

Charter members BlueCross, IBM and the University of South Carolina are collaborating to merge business, academia and economic development to grow IT talent, nurture management expertise and cultivate harmonious business and organizational relationships.

A survey from Application Security Inc. finds that nearly 60% of organizations keep the majority of confidential data in databases, with 56% having had a data breach in the past year.

The controversial rule, which has a two-year grace period before taking effect, will consider indexed annuities as securities.

The rate-making amendments are conceptually flawed and discriminatory, say NAMIC representatives and advocacy partners.

Feds say scheme included falsely inflating AIG’s reported loss reserves, a key indicator of financial health to insurance industry analysts and investors.

BCBS of Minnesota named Jay Levine CIO, while Colleen Connors was named SVP, human resources and facilities.

The New York State Insurance Commissioner believes several agencies could each oversee a portion of the derivatives market.

The insurer’s liability for asbestos-related claims gets a hearing at the highest level.

John McCarthy will be responsible for leading Guardian's recruitment, retention, training and development, benefits and compensation, performance management and employee relations.

Munich Re and Risk Management Solutions (RMS) seek to identify and pursue shared research priorities for new and emerging sources of risk, as well as risk areas that continue to present challenges in modeling.

Shares of the U.S. health insurer rose 7.2% after it affirmed its 2008 forecast.

A recent story from DM Review highlights the myriad uses of predictive analytics for businesses, paying special attention to the needs of the insurance industry.

Retailers and hotels ended in the top spots of Forrester’s Customer Experience Index for all categories, while medical insurers and TV service providers ended up at the bottom.

AEGON also has withdrawn its application to the Office of Thrift Supervision to gain a thrift charter, a prerequisite for participation in TARP.