Practice management

The National Committee for Quality Assurance bestowed the “Accreditation with Performance Reporting” rating on the insurer for its health and wellness programs.

Vendor offers up to 300 consulting hours for insurance companies through HP Exstream Competitive Switch Program

Designed for financial advisors, the app will also be made available in a “business-to-consumer” version.

The Blues plan, Hawaii Medical Service Association, administers a $50 million program to help physicians and hospitals implement information technology.

Research from Forrester finds that while U.S. auto insurance customers often utilize the Web to shop, they still prefer to purchase through agents or the call center.

In addition to offering proprietary life insurance, Phoenix now provides—through its Saybrus Partners unit—life insurance consulting services to financial advisers.

In its fourth annual program, INN recognizes Farmers Insurance for its enterprisewide “IdeaPoint” innovation.

Bolstering its ranks with experts from within insurance companies, Novarica announces Martina Conlon, previous senior manager at Arbella Insurance, will join the research and advisory firm.

Insurers that do not map a comprehensive strategy will be at a competitive disadvantage.

Insurance.com's strategic use of continuous monitoring is improving the precision and efficiency of call center decisions.

A survey reveals a high level of customer loyalty and satisfaction among respondents.

With so many insurers currently pondering best practices for utilizing social media, examining strategies employed by banks may help.

Forrester talked to 70 North American insurers about their hardware and infrastructure investment plans and found that they're very concerned about risks associated with cloud computing and virtualization.

Deep Customer Connections’ industry benchmark of carriers’ performance ranks their “ease of doing business.”

One plan is to provide services to agents who already have affinity marketing schemes in place.

State insurance office publishes pay-as-you-drive policies for insurers.

Insurers may need to alter operating models and product offerings to better service baby boomers.

As more and more consumers use comparison-shopping sites, a major question arises for carriers and agents: Are online comparison shoppers really good customers for your book of business?

The solution, NexJ Contact for Finance, is expected to be rolled out to Wells Fargo Advisors’ entire population of advisors and support staff across all distribution channels.

Using banks as a distribution channel may be a way for life insurers to tap into the middle-income market.