Several top colleges and universities are offering courses and concentrations in applying data to the sector.

CDPs enable reliable and standardized data to inform consistent, data-driven customer engagements, which is where data becomes information.

Insurers can expect to receive a lot of update requests during the claims process, and should turn to AI to process them efficiently.

The industry is not just building for prime, low-risk, high-end customers: The more sustainable value comes from a little bit of revenue from a lot of customers.

Innovation teams understand that the connected world is evolving rapidly, and that competition is coming from industry newcomers as well as incumbents.

Four out of five employees surveyed see significant opportunity for AI to create a more engaging and empowering workplace.

Bruce Gifford is selected for the role after serving in the P&C carrier's actuarial department since 2009.

We have seen solutions with a specific focus are easier to utilize in practice than general solutions that look to leverage an emerging technology for multiple use cases.

The former Esurance VP says incumbent carriers have an advantage in underwriting expertise and should explore emerging technologies to boost that.

Despite being the number one investment priority of CIOs today, few say they have reached a level of maturity in their data management efforts.

The application, developed with Cambridge Mobile Telematics, is the latest example of carriers turning to telematics to thwart distracted driving.

Carriers are transitioning to a 'channelless' experience, where onboarding and service can begin and end at different touchpoints.

Incumbent insurers are becoming more active than ever in the insurtech sector, defining its path.

Digital transformation of the insurance industry is leading to big increases in IT staff for some companies.

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

Organizations combining innovative talent, diverse data, and applied intelligence can use data-driven insights to improve customer experience, says Accenture's Debbie Polishook.

Carriers will need someone who owns data at an enterprise level to ensure effective governance.

IT leaders must be prepared to groom new hires to help them understand and unlock business value from analytics, says BCBS exec.

The connected world offers expanded insurance opportunities that can yield billions of dollars in additional revenue, but requires carriers to be more flexible, Accenture says.

More than half of tech workers polled by Spiceworks said that constant learning is the most important career-boost move they can and will make.