Digital Platforms

Ravello to offer policy administration, billing and claims management systems.

Insurers and others who trust sensitive information to wireless transmissions are putting themselves at grave risk.

Today’s CIO should be less a technologist, and more a business person who creates advantages and differentiators using technology

Report shows 2015 market spending at up to $2.5B, with businesses straddling hybrid clouds.

Celent forecasts outlay of $363 billion by financial services institutions across the globe.

Analyst firm profiles and ranks core claims solutions; names award winners.

Aflac, Chubb, Cigna, The Hartford and Travelers all released their year-end numbers.

North American property & casualty insurance carriers currently utilizing predictive modeling continue to see positive ongoing improvements in bottom-line results, according to findings from Chicago-based global professional services company Towers Watson's second annual predictive modeling survey. The conclusions are underscored by the fact that predictive modeling continues to gain momentum among insurers, with most carriers either expanding current implementations or planning new or additional predictive modeling applications, notes the firm.

Google’s Android may have become the world’s leading smartphone platform, but many U.S. insurers are taking a wait-and-see approach to adoption.

Trade associations express concern that they are being denied due process as debate over standards moves forward.

New Mitchell trends report analyzes paint refinish data, details collision loss metrics in 2010.

CEO Benmosche announces that AIG intends to upgrade technology used by its Advisors Group; hopes efforts will attract new advisers.

The first step for many claims investigators now is to scour social networking sites for information.

Many financial services firms are finding ways to leverage the sales potential of the iPad.

Tracking cell phone and other device locations may aid in fighting crime, but it could also violate privacy and hamper efforts to track vehicles for insurance purposes.

Citing the insurance mandate under question, judge compares the law to “forcing Americans to buy clothes or food.

Brokers leery of additional costs as SEC recommends creation of a common fiduciary standard.

FINRA President and CEO Rick Ketchum offers his opinions on two recent SEC studies, the future of regulation.

Insurers may be interested to learn how banks are getting customers to "like" them on Facebook.

Innovation is all around us, in awards programs and in the ways INN presents information.

Insurers' diversity, originality and pluck play a role in best practices.

To lessen auto insurance fraud, insurers have options, from data mining to direct repair networks.

Royal Neighbors of America Picks StoneRiver

Industry better understands aggregate risk, resulting in increased capacity and competition, notes federal working group.

The financial crisis exposed a weakness in banks' ability to process data; insurers may be interested to learn how their financial services brethren are coping with the problem.

PCI survey finds that 76% of Americans believe their taxes cover the time and services provided by emergency response providers following a traffic accident.

Allstate issues a statement regarding its release on Zodiac signs and accident rates; says signs have absolutely no role in how it bases coverage and sets rates.

Convergence of compliance and audit functions, GRC moving to the cloud, among top initiatives, says vendor.

User experience solution designed to provide enhanced service to distribution channels, beginning with agents and internal users.

After 18 months of study, presidential commission finds that everybody and nobody is responsible for the financial crisis.

Former AIG chairman Harvey Golub says the insurer should eventually be broken up because the firm's main businesses have “no strategic fit between them.”

Allstate compares claims data against zodiac signs; finds Virgos are most likely to get into an accident.

Ninety percent of U.S. business and IT leaders fear they’re using bad data, says Experian QAS analysis.

Observers say the report suffered from a lack of consensus among commissioners, a poor narrative of the crisis and very bad timing.

NBIC completes implementation of PipelineClaims 4.2 software as part of its legacy modernization strategy.

While it may be all fun and games for kids and consumers, the glut of location-aware services pose an increasing claims threat for insurers.

Judge denies insurer’s motion to dismiss case alleging company mishandled claims in the wake of Hurricane Katrina.

Commercial lines carriers face more challenges in 2011, largely due to soft market conditions that persisted throughout the United States in 2010 and are poised to continue into 2011, according to a report published today by insurance broker and risk management advisor Marsh.

Apple nearly doubled the number of total Android activations of phones or tablets for enterprises in 2010, a report finds.

Mark Konen, president of Lincoln Insurance and Retirement Solutions, makes predictions about the year ahead.

A survey says small business decision-makers prefer tech-savvy insurers, but how many carriers currently have the tools in place to win their business?

Despite knowing exactly what their problem points are, less than half of senior executives believe their actions have been very effective, a study says.

Study suggests organizations are not leveraging cloud investments.

To which potential customer are you more likely to extend a policy: one of the subjects of Discovery Channel's Dangerous Catch, or Fred, who's pushing paper all day a few cubes away?

Thanks largely to increased regulation, insurers will demand innovation, transparency and stability from sourcing providers.

SAS co-founder & CEO Jim Goodnight reflects on the promise and challenges surrounding business analytics technology.

Almost one-third of Brits believe that it's acceptable to commit home insurance fraud, a survey finds.

The proposed spending cuts would “frustrate” the ability of the SEC to fulfill its expansive new mandates under the act.

AHIP CEO Karen Ignagni voices serious concerns over accountable care organizations, essential benefits and exchanges.

Portal designed to reduce insurer risk, costs by boosting completion rates and data accuracy.

Allianz, Allstate, Assurant, SCOR and XL Ltd. all receive updates.

A new Gartner report clarifies master data management misconceptions and definitions.