Distribution

The broker experience is determined not by how quickly a risk can be submitted, but by how efficiently and confidently a carrier evaluates it.

Andrew Dalton, chief product officer, spoke about the challenges and risks presented by property data and how the MGA is using AI technology.

American Growth Insurance expects its in-house AI brokerage platform to improve risk transfer protocols, open cross-selling opportunities and increase its client base.

Eighty-eight percent of policyholders reported that they want a provider that anticipates coverage problems before they ask, but doesn't rely solely on AI to do so, according to a new VIU by HUB survey.

Three areas inside agency finance are seeing the clearest, most measurable returns from AI and automation: commission reconciliation, premium financing and the monthly close.

Agencies rarely struggle because they don't use the right technology. They struggle because technology decisions become disconnected from the operational problems they are trying to solve.

The best place to start AI adoption is tasks where employees already describe them as repetitive, slow or unnecessarily difficult, writes Amy Carlisle, president of MSI.

Entrepreneurs report a high level of trust when using an AI chatbot or search tool to look up options related to business insurance, according to an ERGO NEXT survey.

Despite AI-driven productivity gains, 77% of financial services firms say that AI investments don't deliver a measurable return.

Clients now expect a baseline level of technology options from brokers, the company's 2026 Broker Services Survey finds.