Insurance

Last-minute changes mean that Republicans will be voting on the measure without final cost and coverage estimates from the Congressional Budget Office.

The Insurance Digital Revolution, a combined effort of three agent groups, is trying to get distributors to embrace technology.

Mobile, telematics and analytics are among the technologies reducing the need for human intervention in claims.

Carriers are right to embrace new methods of making customers safer, but must navigate the impact on premium.

Alliances on renter's and pet insurance allow wide range of services, especially on mobile, says SVP Jennifer Marhalek.

The company says it can sell accidental-death and term insurance in minutes using its cloud platform.

Insurer will invest in startups whose mission aligns with its disability-insurance business.

The mulitline insurer will roll out new policy and billing systems by the end of this year.

Insurer adopts Elafris's virtual agent platform including chatbot technology

Insurance has the worst smartphone platforms among customer-facing industries. That can’t continue.

American Health Care Act was approved by a third House committee on Thursday, but three Republicans joined Democrats in voting against it.

The insurtechs each announced the capability to quote and sell insurance policies on the social network’s chat function.

New platform allows customers to review insurance rates, coverage plans and customer feedback on carriers’ products.

Acquisition of Simply Business equips the insurer with a digital distribution platform to help expand its small business line.

Upgrades to the insurance claims process are driven by a desire to prevent customers from jumping ship, says Aite Group's Jay Sarzen.

Modernizing insurers' IT environments often leads to more reliable data that can facilitate improved processes.

CIO and CMO to lead unit focused on digital platforms and predictive analytics.

P&C insurer continues long-standing relationship with vendor, in efforts to enhance online customer experience.

Strategic resources director Chris Mullen talks about how her team helps identify the technologies that will change the insurance business.

Steps to help ease the transition from people-centered processes to machine learning and AI.