Insurance

Insurer uses text messaging, a new app featuring social capabilities and good-natured competition to attract new customers.

Examining the importance of change management in a PAS transformation.

WellPoint added 500,000 new members since Obamacare enrollment began and while they are older and sicker than current members, CEO isn’t worried about the risk pool.

Fewer people are shopping for auto insurance, declining 4 percent in the 12 months ended June 2013, compared to all of 2012, according to TransUnion’s "Auto Insurance Shopping Index."

Life and annuity carriers have made significant strides in transforming from legacy to modern policy administration systems.

Risk Administration Services Selects Tropics Software Technologies

IT infrastructure managers must simultaneously capture the next rounds of efficiencies, accelerate the transition to next-generation infrastructure, reduce risks, and improve organizational execution.

Cloud may replace many on-premises functions.

Ninety-five percent of payers say publicly funded HIEs are struggling with flawed business models and are not providing meaningful connectivity.

Customer service rises in importance as a business driver and cost containment declines, according to Strategy Meets Action.

Specialty insurance unit agreed to buy the assets of MyAssist Inc., a personal-assistance and concierge service, from Noel Group.

Higher enrollment should benefit WellPoint Inc., Humana Inc. and other managed-care insurers that rely on a large and diverse patient-mix to balance out the costs of coverage.

“We were the most disrespected brand name on the planet and now we have come back,” says Chairman Steve Miller.

New business unit consolidates recently acquired Extend Health, Liazon and others to help employers deliver health benefits to employees, company says.

Strategy Meets Action Founder Deb Smallwood discusses the current landscape of mobile technologies, opportunities and challenges that come with it and action items for insurers.Throughout January, Smallwood details each of SMAs five next-generation technologies — analytics and big data, mobile technologies, collaboration technologies, cloud computing and telematics.To find out how the research and consulting firm came to these five, click here. Watch next-gen technology No. 1: Analytics and Big DataCheck back next week for next-gen technology No. 3: Collaboration.

The sale, which is scheduled to be completed in the second quarter, includes six locations in West Virginia and offices in Ohio, Idaho and Alaska.

Uncertainty over the enrollees in individual products through the exchanges and the unclear impact of the industry assessment tax are key factors in the change.

Two people with knowledge of the matter say any decision could be months away.

As we enter 2014, we’re ready to design solutions that change insurance from a backward-facing, financial indemnity product to a continuous, predictive, risk management service.

With big data and machine learning tools and algorithms, the possibilities are endless.