Insure Think

P&C agents have their work cut out for them trying to get customers to understand why homeowners coverages cost what they do.

IBM’s Watson-type systems were inspired by science fiction, but until they can understand context, they will be flawed.

Being ready with the right execution framework, tools and organization structure is the key to a successful integration.

A practical development approach delivers skill and process enhancements as part of software development.

If you have inefficient processes or a creaky, hidebound management culture, don't expect technology to smooth things over.

Scientists have built a system that lets you steer with your thoughts, but insurers will have a tough time rating drivers.

The arguments for each tack are compelling, but is the economy poised to help insurers reach their goals?

Advanced AI systems like those being developed by IBM sound great, but acquiring such systems is another matter.

A truck insurer is king of the road when it comes to mobile app development.

An incremental approach can help achieve business benefits during transformation.

As carriers chase down growth, policyholders are left with inflexible service and often brutal customer experience.

Companies are concerned about application vulnerabilities, mobile device management.

IBM says its Watson computer can do more than defeat human Jeopardy champs; it can be a tool for better and faster insurance processes.

The speed, scale and accuracy with which you translate analytics into operational improvements can create major cost and competitive differentiators for your organization.

The insurer announced that it's letting Florida policyholders sign up for a program that tracks their driving habits and adjusts their rates accordingly.

A report cites social media millionaires as potential wealth management clients, but the risk profile is not pretty.

Three IT executives offer some telling evidence that they are forging a path for others who want to earn a spot at the business table.

Insurance professionals who want to stop the unauthorized flow of data to criminal sources should start by looking within their own enterprises.

As any good insurance exec knows, a company is only as good as its last customer service call. IBM knows this too—that's part of why it’s still here.

Mobile devices are booming, but may never become the computing platform of choice for enterprises.

The rise of ubiquitous and mobile computing is creating a range of new innovations, limited only by imaginations.

Everyone seems to agree that legacy systems are a drag on insurance processes, but aren't today's new systems tomorrow's legacy platforms?

The cyber barbarians are at insurers’ gates—is your data secure?

Even robots can make mistakes, but when a human life is involved, who takes the blame?

Mobile browsers, which are readily available and can be supported on any mobile device, may be a better option for insurance IT departments with overstretched resources.

Insurers and others who trust sensitive information to wireless transmissions are putting themselves at grave risk.

Today’s CIO should be less a technologist, and more a business person who creates advantages and differentiators using technology

Understanding how to leverage social media, winning customer loyalty through service and finding new innovations can make a world of difference for insurers.

The first step for many claims investigators now is to scour social networking sites for information.

Tracking cell phone and other device locations may aid in fighting crime, but it could also violate privacy and hamper efforts to track vehicles for insurance purposes.

While much ballyhooed and potentially important, insurers should first take a breath and think about where they fit into the big picture.

After 18 months of study, presidential commission finds that everybody and nobody is responsible for the financial crisis.

While it may be all fun and games for kids and consumers, the glut of location-aware services pose an increasing claims threat for insurers.

Some insurers have recognized this large base of skills and assets, and found ways to leverage them.

SAS co-founder & CEO Jim Goodnight reflects on the promise and challenges surrounding business analytics technology.

While many vendor calls to insurance execs aren't immediately valuable, maintaining an inward-facing world view and ignoring what's happening in the industry can be detrimental.

A new report says smartphone users are more likely than PC users to fall victim to phishing and providing confidential information.

While the movie portrays Facebook as a platform born of a grudge by a jilted, love-struck student, insurers are taking the site very seriously.

SOA is so pervasive, it impacts everybody in an organization from top to bottom.

10 things CIOs must take into account when justifying the need to transform core systems.

The presidents of the U.S. and China say the right things, but details, as usual, are sorely lacking.

No longer is a simple customer transaction an event that is unlikely to damage a company’s reputation and brand.

Catalan system sifts through large volumes of data to find patterns of interest.

A computer of Watson’s power would be a definite boon if available to insurers.

Aflac’s CIO discusses how technology has made a significant difference for the company’s agents and employees.

After what seemed like a lull over the holidays, spammers are back at it with renewed gusto, and social networking sites offer fertile ground for growth.

Underwriters had their work cut out for them last year trying to figure out these vehicular advancements.

Cloud, technically speaking, may be a simple concept using existing technologies, but don't be fooled into thinking that's all it is.

New ioSafe model may appeal for rugged insurance field operations.

Can you imagine conducting all of your day-to-day business on a smartphone? Yeah, didn’t think so…

Before your New Year’s resolutions begin to fall by the wayside, you should ask yourself the following questions.

How can insurers protect privacy when insureds place so little value on it?