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Regulators are bringing enforcement cases while also proposing wider changes that would alter the industry for years to come. The scrutiny covers pricing discrimination, products that make car purchases more expensive and lenders' handling of repossessions.
February 6
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Widespread digitalization creates more opportunities for bad actors to manipulate insurance services.
February 3
SEON -
The Federal Deposit Insurance Corp.'s Office of Inspector General found a number of weaknesses in the agency's cyber risk examination program.
February 1
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A conversation about where insurers are looking to prioritize transformation this year
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It's crucial to understand that trust extends to the world of digital, especially social media.
January 31
Denim Social -
Consider introducing specific touch points and service level expectations.
January 31
Brush Claims -
Terry VanDuyn, director of product management at Kickstarter, shares a week in her life after her company switched to a four-day workweek.
January 30
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A former deputy governor of the Bank of Canada says that there are inherent governance challenges that come with the cryptocurrency sector that must be addressed.
January 27
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This week's top stories reveal how new technologies are changing how employees and HR leaders are engaging with each other in the virtual workplace.
January 27
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Staffing is the top priority for Plymouth Rock's claims department.
January 26
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How remote work was scaled up at AmFam even before the pandemic.
January 26
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Coupling AI with human associates to serve workers' compensation claims.
January 26
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Digital Insurance spoke with three claims leaders about their plans to meet a challenging 2023 head-on.
January 26
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Claims experts shared what they've seen work well in the past two years with Digital Insurance.
January 24
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Three ways for carriers to improve the policyholder's experience by unlocking the value of their data.
January 24
Precisely -
The insurance industry is looking for the right standards and practices for the use of smart home devices in homeowners insurance.
January 24
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A discussion of current issues in claims amid supply chain and staff crunches.
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Digital Insurance spoke with Chris Skarinka, chief operating officer of the professional lines and public risk groups at Tokio Marine HCC.
January 19
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The need to provide an outstanding customer experience is key in an industry where the client is only one step away from potential disaster.
January 19
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Technology can help during difficult economic times and it can present new avenues for growth.
January 19
National Association of Professional Insurance Agents
