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MetLife Inc. has reached a multi-state settlement with the National Association of Insurance Commissioners (NAIC) related the company's use of the Social Security Death Master File, which MetLife selectively used for proof of death and to end annuity payments, but not to initiate payment of life insurance claims.

Data is seamlessly integrated into Liberty Mutual Group Benefits’ tracking and reporting tools.

Despite $110 billion in industry losses due to catastrophes, global reinsurers have responded without any significant dislocation or squeeze on capacity, according to “Reinsurers Resilient Against Waves Of Catastrophes, Economic Uncertainty,” a report by A.M. Best Co.

Customer engagement and why you need to start catering to the next wave of tech-savvy, demanding insurance consumers.

A number of insurers have released financial results for Q1 2012. UnitedHealth, Travelers, RLI, Meadowbrook, Platinum and Cincinnati Insurance post decent results despite disasters.

Two insurers stood out, among a number of organizations, for their success with SAS analytics.

Three measures of a customer’s worth using analytics that might lead you to question age-old business paradigms.

According to a Towers Watson study, effective companies follow formal processes and have dedicated change management staff.

As BYOD and mobile devices become more prevalent in enterprise operations, limitations emerge.

HR services to be outsourced through Premiere to more than 20 independent agencies in Louisiana and their clients.

Former AIG employee, Lou Iglesias, to oversee underwriting and servicing.

Latest Android app enables drivers to digitally videotape their driving experience, recording accident evidence in the process.

Group of U.K. cyber insurers developing a framework of recommended information security practices and policies.

A full quarter of working-age adults experienced a health insurance coverage gap in 2011, mainly because they lost or changed their jobs, according to a think-tank.

Survey conducted by the Society of Actuaries reveals the top five risks among chief risk officers.

ClaimsVISION to enable efficient, single platform for all claims.

Overall customer satisfaction declined 13 points to 842 during the first quarter of 2012, according to J.D. Power study.

New structure breaks business into four units based on underwriting tasks and account types.

INCOME Promise Select designed to improve customization and attempts to provide more flexibility to fixed income plans.

Deal includes upgrades surrounding policy, billing, claims, imaging and reinsurance processing.