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Commercial lines carriers focused on risk mitigation tied to business continuity have reason for additional concern. According to a newly published survey, 85 percent of companies reported at least one supply chain disruption over the last 12 months, with 40 percent of analyzed disruption originating below the immediate supplier. The survey, sponsored by Zurich Financial Services Group (Zurich) and conducted by the Business Continuity Institute (BCI) Caversham, United Kingdom, queried companies from across 62 countries.

Glatfelter Insurance Group, a multifaceted insurance broker and MGA/program manager, and SPARTA Insurance Co., a property/casualty carrier dedicated to writing program business with Program Administrators as well as retail agents, share few things in common.

Wolters Kluwer Financial Services has released the latest version of its ARC Logics for Financial Services offering. The enterprise risk management (ERM) solution suite draws upon actionable, industry-specific regulatory intelligence and Wolters Kluwer Financial Services’ domain expertise. Wolters says this helps financial organizations bring transparency, traceability and efficiency to managing compliance, operational and financial risks as well as to the audit function.

Society Insurance, a provider of workers’ compensation insurance, has selected CSC’s comprehensive legal management software, Legal Solutions Suite, as a Software as a Service (SaaS). Society will access the CSC-hosted offering online to improve consistency in legal matter planning and bill review.

A comparison of third-quarter data from 2009, 2010 and 2011 reveals a notable increase in the number of questionable claims submitted, according to a new report issued by the National Insurance Crime Bureau, Des Plaines, Ill. In its third-quarter 2011 questionable claims (QC) referral reason analysis, the Bureau examined six referral reason categories of claims—property, casualty, commercial, workers' compensation, vehicle and miscellaneous—for the quarters listed above.

A recent study of IT spending among small businesses (from $40 million to $350 million in annual revenue) reveals that the budgets will grow slowly. The report—“IT spending and staffing forecast for 2012”— from Computer Economics predicts IT operational budgets should grow about 2.0 percent at the median for small organizations and 0.5 percent for medium ($350 million to $1 billion in revenue) and 0.8 percent for large (revenue of $1 billion or greater) organizations. Growth in the financial services sector, including banks and insurance companies, is weaker than other sectors—health care, professional and technical services, and distribution and manufacturing—but the net trend is still positive.

Aviva Canada Inc., a P&C insurance group, has chosen communic8 as its broker integration hub. The iter8 connectivity hub product will expand its presence within the insurer's IT infrastructure to include uploads from multiple broker management and bridge systems, enabling a one-and-done broker workflow.

It’s no secret that the Green Bay Packers are chasing perfection this season. But what many might not know is that they are quietly leveraging their success to help bring health tips to fourth grade classrooms across the state of Wisconsin.

Properly going through the steps leading up to an IT project, means that by the time actual work begins, the battle should be more than half over.

Foreign insurers are meeting a wall of resistance as they try to penetrate the Chinese market, new analysis from Moody's indicates.

Where do you draw the line between distributed servers and mainframes? Is there even a line anymore?

XL Group announced yesterday that EVP, strategic growth Greg Hendrick will serve as CEO of their insurance segment as of 2012.

Celent analysts join USAA executive in discussing the nuances of creative disruption, and how insurers can benefit from its philosophies and practices.INN is pleased to present, with permission, occasional videos from Celent, a research and consulting firm and a member of the Oliver Wyman Group. These videos originally appeared on Celent's website as part of the firm's educational offerings.

Recent suit filed in Sacramento should serve as a reminder that when it comes securing data, there is no room for error.

Sponsored by Swiss Re, a new report from the Economist Intelligence Unit (EIU) finds risk management practices surrounding renewable energy projects wanting.

Thanks in large part to health information technology, small businesses in Arizona’s Maricopa and Pinal counties are about to be pitched on an Accountable Care Organization (ACO) insurance plan called Aetna Whole Health, a collaborative effort by Aetna and Banner Health Network. Experts say that the ACO model of care shifts the focus of payment from a fee-for-service model to a focus on tying payments to quality metrics and decreased costs of patient care.

JHPInsite.com, an insurance quote engine technology company and off-shoot of Health One Insurance Agency, found that “35 percent of website visitors clicking for information on additional products that are entirely different than what they were initially looking for." To address unpredictable shoppers, the vendor has developed a cross-sale platform enabling insurance brokers to place any product they wish into the quote engine environment for prospective clients.

In a new report, Forrester Research Inc. identified edge IPK, the provider of edgeConnect, an insurance user experience platform (UXP) designed to provide the optimal user experience to any insurance user, through any device, browser, and language, as a vendor to watch.

The International Insurance Society (IIS) announced the three industry leaders who will be recognized at the society’s 48th Annual Seminar in Rio de Janeiro, Brazil, June 17-20, 2012.

Needs analyses and face-to-face contact greatly improve the odds of closing life insurance sales, according to a new study from LIMRA.