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Convergence of compliance and audit functions, GRC moving to the cloud, among top initiatives, says vendor.

Keith Jensen, chief marketing officer, Plymouth Rock Cos., provides insight into the insurer's award-winning customer experience project.

Tom Welch replaces Bob James; named interim chief.

User experience solution designed to provide enhanced service to distribution channels, beginning with agents and internal users.

DRC product’s new toolset is intended to help carriers more precisely set policy premiums.

After 18 months of study, presidential commission finds that everybody and nobody is responsible for the financial crisis.

Former AIG chairman Harvey Golub says the insurer should eventually be broken up because the firm's main businesses have “no strategic fit between them.”

Allstate compares claims data against zodiac signs; finds Virgos are most likely to get into an accident.

Ninety percent of U.S. business and IT leaders fear they’re using bad data, says Experian QAS analysis.

The insurer's new recurring premium rose to $2.7 million in 2010, mainly through sales at banks.

Observers say the report suffered from a lack of consensus among commissioners, a poor narrative of the crisis and very bad timing.

Finance 3.1 CRM solution features new functionality and enhancements to existing capabilities.

NBIC completes implementation of PipelineClaims 4.2 software as part of its legacy modernization strategy.

While it may be all fun and games for kids and consumers, the glut of location-aware services pose an increasing claims threat for insurers.

Some insurers have recognized this large base of skills and assets, and found ways to leverage them.

Judge denies insurer’s motion to dismiss case alleging company mishandled claims in the wake of Hurricane Katrina.

Commercial lines carriers face more challenges in 2011, largely due to soft market conditions that persisted throughout the United States in 2010 and are poised to continue into 2011, according to a report published today by insurance broker and risk management advisor Marsh.

Apple nearly doubled the number of total Android activations of phones or tablets for enterprises in 2010, a report finds.

Mark Konen, president of Lincoln Insurance and Retirement Solutions, makes predictions about the year ahead.

A survey says small business decision-makers prefer tech-savvy insurers, but how many carriers currently have the tools in place to win their business?