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Scott Frank's mandate is to improve the customer experience.

The analyst firm looks at deployment rates to identify the key technologies that will shake up the industry this year.

The country's third-largest P&C insurer will adopt Palo Alto Software's system to help agents grow their local businesses.

Lemonade believes it has hit on a tech-driven ‘peer-to-peer’ model that can improve the insurance customer experience.

The insurer adds to its existing Guidewire platform, in efforts to optimize costs and improve agent, customer relations

While data acquisition is high in the industry, low deployments of tools outside those for marketing are depressing the industry's potential, says Novarica survey.

The number of organizations that plan to increase spending on data analytics and business intelligence efforts is dramatically larger among already high performers, says Accenture.

Swiss newspaper SonntagsZeitung reports that Mario Greco, head of Assicurazioni Generali, will take the position.

MEM will implement PatTech's SaaS software in February

The new CIO is an eight-year veteran of the life insurer's IT department.

Within the span of an insurance transaction, there are multiple phases involving many different moving parts, from the time a customer requests a quote to the application process to claims.

The global insurer looks to cut costs by replacing paper invoices with e-invoicing

The P&C insurer is expected to launch Private Client Connect early this year

The insurer claims the FirstBest software will increase customer response time and overall efficiency

The software, EigenPrism, allows Lockton to help clients allocate resources for disaster planning

SVP of strategic analytics Kimberly Holmes says the insurer finds value in data variety, not sheer volume.

Human Condition Safety is developing tools to help predict and prevent workplace accidents.

iPipeline's DocFast software allows agents to digitally send policies to clients.

As digital processes continue to evolve, security remains one of the top priorities for IT executives.

Following several high-profile data breaches in 2015, insurers are ensuring they have a secure backbone for their innovation efforts.