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Amica Mutual, Erie and Nationwide ranked highest in homeowner claims satisfaction, according to J.D. Power.

Eighth annual awards program uncovers the best of the best in insurance innovation among both technology users and providers.

Software helps the insurer monitor and archive its activity in social media, while enabling the company to plan and publish content to multiple social platforms simultaneously, track consumer engagement and participate in meaningful two-way dialogue.

In 2013, there were more large deals and the average P&C deal size doubled, Deloitte says. However, global insurance M&A activity fell 60 percent in aggregate deal value.

Organizations that want to make their first cloud services investments will look to build business cases that encompass longer-term IT and business value.

Across the industry, substantial differences exist in claims management processes, and many insurers could realize significant benefits by applying new techniques and technologies.

With the opportunities of varied distribution channels, insurers are starting to be much more granular in their view of the customers.

While customers who report positive mobile and Internet experiences are most likely to buy more and offer referrals, that experience frequently falls short of customers’ expectations, says Capgemini.

IBM will host a mobile developer challenge that urges programmers to create consumer and business apps powered by Watson.

RiskAgility FM offers financial modeling and analytics designed to fit insurers’ products and business processes.

John Hancock, CNA, Millers Mutual are among the insurers named as finalists for Celent’s Model Insurer awards.

Integrated Spreadsheet Rating intended to increase choices and flexibility for clients.

Insurer’s new liability division to implement policy admin system; expects to expand rollout across enterprise.

EHealth’s CEO says the percentage of customers between the ages of 18 and 34 was well above the 25 percent rate cited by the Obama administration for young adult enrollments on the state and federal-run exchanges.

Compared to other nations, the U.S. P&C market is the “most improved,” according to the Capgemini “World Insurance Report.”

60 percent of survey participants are increasing cyber security budgets, according to BAE Systems, and 82 percent say they expect the number of cyber attacks to increase.

Latest version includes automated medical bill review and workflow solution for first- and third-party liability adjusters.

Kanchana Sarathy will assume the role of VP and CIO for the workers’ comp insurer

Estimating software designed to help adjusters create customized estimates onsite for clients.

The Fuelcaster gas-price predictor can help save drivers money.