Cloud computing

Analytics and agent-to-broker communications are becoming more popular applications for cloud data management. Marketing and automation applications haven't yet reached that kind of critical mass. Google and Amazon discuss their cloud services approaches.

Roots Automation, Cowbell Insurance and Capitola are among the younger companies that have started using GPT technologies.

The Connecticut insurer has banned employees from using OpenAI's public ChatGPT system, but its chief information officer's team is experimenting with at least three use cases for large language models internally, and she has much more on her tech roadmap.

Deloitte announced the launch of GreenLight Solution, an enterprise decarbonization Software as a Service (SaaS) solution.

Also: News from Progressive, Sentry Insurance, Millennial Specialty and more

Evidence of the cloud's inherent strengths accumulate as its perceived drawbacks and limitations wane.

Talkdesk survey of customer experience professionals points out stumbling blocks to AI implementation

Cloud 2.0 tech may ease the difficulties through accelerated and improved digital processes.

Many insurers anticipate an accelerated economic recovery, which can lead to additional digital technology investments in 2022. However, the challenges companies both big and small are facing due to a volatile risk environment continue to be both hurdles and motivators towards technology adoption. One of the pieces to help overcome these hurdles is talent.

Celent finds the two most important corporate goals impacting 2021 tech plans are growth and process optimization.

Tech leader for commercial insurer discusses becoming more agile, working with Google, incorporating automation.

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones.

Policy admin suite will underpin digital transformation for global insurance giant.

Most business leaders think digitization can help address growing customer expectations for rapid and personalized engagement, and are beginning this process by refining business operations.

Executives from the bank and the tech company have been working for months to create a cloud designed to address the challenges that often slow the adoption of cloud computing by financial institutions.

A well-defined strategy that focuses on organizational accountability and communication is essential to realizing goals.

MercyCare Health Plans will deploy a cloud-based solution to streamline its Healthcare Effectiveness Data and Information Set (HEDIS) submissions.

IT and data leaders are constantly challenged to keep up with new trends in emerging and disruptive technologies, and to determine how each can best aid the organization.