Cloud computing

Roots Automation, Cowbell Insurance and Capitola are among the younger companies that have started using GPT technologies.

The Connecticut insurer has banned employees from using OpenAI's public ChatGPT system, but its chief information officer's team is experimenting with at least three use cases for large language models internally, and she has much more on her tech roadmap.

Deloitte announced the launch of GreenLight Solution, an enterprise decarbonization Software as a Service (SaaS) solution.

Also: News from Progressive, Sentry Insurance, Millennial Specialty and more

Evidence of the cloud's inherent strengths accumulate as its perceived drawbacks and limitations wane.

Talkdesk survey of customer experience professionals points out stumbling blocks to AI implementation

Cloud 2.0 tech may ease the difficulties through accelerated and improved digital processes.

Many insurers anticipate an accelerated economic recovery, which can lead to additional digital technology investments in 2022. However, the challenges companies both big and small are facing due to a volatile risk environment continue to be both hurdles and motivators towards technology adoption. One of the pieces to help overcome these hurdles is talent.

Celent finds the two most important corporate goals impacting 2021 tech plans are growth and process optimization.